The Professional Packers & Movers — MISSING OF CYLINDER, CEILING FAN, INSURANCE CHARGES FALSE, UNLODADING & REARRANGING NOT DONE BUT CHARGES WAS TAKEN

From : Sandeep Kumar,
Flat No.M/5/3/20
I.T. Flat, Shstrinagar, Naranpura,
Ahmedabad-380013.
To,

M/s Professional Packers & Movers,
Khasra No.338/2, N.H. 8,
Nr. Celebration garden,
Mahipalpur Extn.
New Delhi – 110037.

Sub: Regarding missing of cylinder and ceiling fan – reg.

Sir,

I am to inform that I got your service of packing moving from Delhi to Ahmedabad and for which I paid you Rs.10566/- vide IDBI cheque No.975143 dated 29.6.2009 on 29.6.2009 . When the house hold reached at my home in Ahmedabad I found that my one cylinder (Indane), one ceiling fan (Crompton Greaves) and a mat were missing. I informed you about the same on phone No.[protected] and you advised me to write a letter.

Further, I mention here that the total charges I paid was including insurance unloading and re-arranging but unloading and rearranging was not done at all at my home in Ahmedabad by you and the same was done by me at my own cost. The charges paid by me is Rs. 500+ Rs.200+ Service Tax for unloading and rearranging respectively. The amount should be refunded to me at the earliest.

While transportation my house hold goods was under insurance and for the same I had paid the charges. The following items have been badly damaged for which I ask you insurance cover charges:-

Item SL.No. Name of Household Insurance cover

3 Bad Part Rs.1000/-
4. Bad Part Rs.1000/-
7. Gas Stove Rs.500/-
10. Suit Case Rs.2000/-
12. Coolers Rs.300/-

In view of above facts mentioned I ask you to get reached cylinder, Ceiling Fan and a mat. The charges towards unloading and rearranging plus Service Tax may be refunded to me. The insurance cover charges on the above mentioned items should be paid to me. And all these should be reached to my undersigned address.


Sandeep Kumar
Flat No.M/5/3/20, Income Tax Flat, Shstrinagar, Naranpura,
Ahmedabad-380013.
Ph. No. [protected]
Ph. No. [protected]

After one month of writing of above letter I call the above packers & movers again and again but he is only giving assurance but not refunding the money.
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