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I-World Tower, DLF Golf Course Road, DLF City Phase V, Haryana, Gurgaon, Haryana, India - 122002
Times Of India — non delivery of subscribed issue
I had subscribed six months Times of India newspaper on the 27th July 2011 and the issue was suppose to begun from the 16th of August 2011.Presently residing in chanda nagar,Hyderabad. However on not receiving the newspaper till the 17th, I called up Times of India (Hyderabad) where my call was diverted to Mr. Kishore who assured me that the issue would start the next day for sure. On not getting the issue next day, I decided to wait for another day. Still there was no issue of the newspaper. On calling up the next time they diverted my call to one Mr. Shravan who repeatedly assured me of getting the paper on next day . This went on and nobody was ready to give me a clear explanation on the issue.I spoke to customer care,Hyderabad again and again who assured that my subscription would be issued fromt the next day for sure. Now its been almost a month and still there is no news from Times of India. I had taken up a 6 month subscription and I have not been getting the newpaper.
Given below are receipt details, my details and other information.
Name – Mr Rohit Singh
Product name – Times of India, Hyderabad (six months subscription)
Receipt number – 315921
Date of payment – 27/07/2011
Issue date – 16/08/2011
Please look into the issue and communicate to me the same. I am looking forward for refund or compensation for the delay.