[Resolved]  The Times Of India - Shop — Cheating the Consumer/Customer

Address:

Chennai, Tamil Nadu

This is to bring to the attention of the General Public of India that the TIMES GROUP a so called Respectable, Reputed Organisation, is indulging in unfair Trade practices, by cheating the Public through their supply of cheap and substandard Products advertised and promoted through The Times India Readers Offer.
I am a unfortunate and very aggrieved Consumer who had implicit faith in the Brand and the belief that Times was a reputed Company in India and that they would not stoop to such third rate tricks to lure patrons into purchasing substandard products.
This is not my first experience...
Through my implicit faith and belief I had purchased such products as promoted in the Times of India news paper, at least four times.
On all occasions I was provided with third rate Products that do not meet the minimum quality criteria.
The last purchase was delivered on 25th May 2012 Order No.[protected] (BIRDE 14 Pcs Non Stick Cookware Set with Free Cordless Stainless Steel Kettle at 54% discount Product Price Rs.5,490/- and offer Price Rs.2,499/- +Rs.240/- extra for delivery.
Unfortunately after a weeks wait the product was delivered in fully damaged condition, not usable and very poor quality. (NO ISI CERTIFICATION) either for either the cook ware or the Electric kettle.
The consumer is made to believe through the Call agent that the Product is the best quality available and is true value for money proposition.
On complaining today vied complaint No. 243011 dated 26th May 2012, they tell me they will take 15 days to replace and that I have to first send back the Product to them, then they will consider an early dispatch.
The Indian Consumer has been made and " OFF"......
I WISH TO BRING TO THE GENERAL PUBLIC INTEREST THAT NO ONE SHOULD BE CARRIED AWAY BY THE BOGUS PROPAGANDA AND PROMOTION BY THE TIMES GROUP IN THEIR DAILY AS ALL PRODUCTS ARE NOT FIR FOR DOMESTIC USES CONSIDERING THE OFFER CLAIMED IN THE MUCH HIPPED "READERS OFFER" WHICH IS NOTHING BUT READERS MONEY DOWN THE DRAIN.
KINDLY PASS ON THIS MESSAGE TO ALL CONCERNED AS THIS IS ANOTHER SCAM IN THE MAKING........

AVOID TIMES READERS OFFER IN YOUR OWN INTEREST!!!!!!!!!!!!!