[Resolved] Thomas Cook India Ltd. — Delay in Applying Visa | |||
We have booked our package for Switzerland with Thomas Cook by transferring advance amt of Rs.1,40,000/- dtd. 10/05/2013. Due to delay in applying for our visa by Thomas Cook person's all our package dates were reshuffled and we were only asked to pay Rs.29,000/- per person for that. Hopeless Company and Hopeless Staff Person. I will request to kindly take the action on this matter and ask the company person's for the reason of delay in applying for Visa. Also, refund me the amount for the same. Rgds Yogesh Khemka Email : [protected]@gmail.com Ph : +91 [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Yogesh,
Our senior manager has been in touch with you and had even offered you a credit voucher as a goodwill gesture given the current circumstances. We hope that our customer care has resolved your concern in a satisfactory manner.
We value your feedback and loyalty, and hope to have the opportunity to serve you in the future.
Warm Regards,
Team Thomas Cook India
Our senior manager has been in touch with you and had even offered you a credit voucher as a goodwill gesture given the current circumstances. We hope that our customer care has resolved your concern in a satisfactory manner.
We value your feedback and loyalty, and hope to have the opportunity to serve you in the future.
Warm Regards,
Team Thomas Cook India
Dear Kartik/ Team Thomas Cook India
I would like to bring in your notice that I had paid Rs.65000/- (approx.) extra excluding your package cost and your company is offering me just Rs.30000/- voucher.
Inspite of all harsments suffered by me I just ignore everything and asked to refund Rs.50000/- in cash to me.
Hope you all will discuss & solve my complaint at the earliest possible.
Regards
Yogesh Khemka
I would like to bring in your notice that I had paid Rs.65000/- (approx.) extra excluding your package cost and your company is offering me just Rs.30000/- voucher.
Inspite of all harsments suffered by me I just ignore everything and asked to refund Rs.50000/- in cash to me.
Hope you all will discuss & solve my complaint at the earliest possible.
Regards
Yogesh Khemka
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Thomas Cook Building, Dr. D.N. Road, Fort, Mumbai, Maharashtra, India - 400001
Our senior manager has been in touch with you and had even offered you a credit voucher as a goodwill gesture given the current circumstances. We hope that our customer care has resolved your concern in a satisfactory manner.
We value your feedback and loyalty, and hope to have the opportunity to serve you in the future.
Warm Regards,
Kartik Sharma