[Resolved]  Time Of India Offer And Shopping (Shopping. Indiatimes.com) — Cheated in the name of offer

I went for the Time of India readers offer during Diwali season 2009 for a car music player (Rs.999) + a Rs.1000/- which I can redeem for any item( thats the person confirmed me when I bough this over phone)
He also asked me to go a book membership offer (Rs.500 for membership + Rs.500 online-voichers which I can use to buy *anything* on indiatimes shopping)

To my surprise, I only received the product and noticed that the quality is so poor( so even if I excuse this), the complaint which I am bringing out here - is that they did not send the Gift-vouchers for more than 1.5 months and after repeated calling they gave me the coupons ( and still have not received the Book club membership login detaills ), but alas - these coupons of worth Rs.1500/- is not something like what they told (purchase anything online) - they have a dedicated select items and the coupons are valid only for them !! ( and you know - all these items are Rs.10000+ !!! ) ...You can imagine the way people get cheated by offering worthless product and forcing you to buy more worthless things. This will be my first and last trial with Time of India readers offer or shopping.indiatimes.com .. Will never ever try this out.

Just bringing it out here - so that people are cautious about such cheating, and don't get carried-away by the offers and mention they make.
In my opinion , futurebazaar.com is far far better and I would purchased around Rs.20K worth of stuffs online over a period of time and have never faced such issues.

( the email logs and order details with indiatimes-shopping are herewith attached below )
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On Wed, Dec 16, 2009 at 6:28 PM, prabhu raj <[protected]@gmail.com> wrote:

> Thanks for excellent follow-up on this. There were a couple of serious lapses,
> 1) I was clearly told on the phone when I placed the order[protected]
> and[protected] that the GC can be used for any product on the site..
> 2) Now you tell me its limited choce and that too choices completely
> un-usable...
>
> FYI -- I have still not received neither my login for book club
> membership nor the GC for order#[protected]!!
>
> I am completely frustrated with my experince with indiatimes -- that I
> will never ever take any product even if you have to give it free
>
> -prabhu
>
>
>
>
> On Wed, Dec 16, 2009 at 4:09 PM, ICARE <[protected]@indiatimes.co.in> wrote:
>> Dear Mr. Raj,
>>
>> We thank you for contacting Indiatimes Shopping.
>>
>> We would like to inform you that for order no[protected], kindly check below
>> mentioned details for the same:
>>
>> GC Number: GC[protected]
>>
>> Total Amount: 1000.00
>>
>> GC Expiry Date: 18-Feb-2010 23:59:59
>>
>> Kindly check below mentioned link:
>>
>> http://shopping.indiatimes.com/ism/faces/tiles/catalogue.jsp?catalogueID=20376859
>>
>> We thank you for your time and patience. We value you as our customer and
>> your satisfaction is of most important to us.
>>
>> For convenience please do not delete the interactions while replying.
>>
>> With regards,
>>
>> Simran Preet - Customer Service
>>
>> Indiatimes Shopping
>>
>>
>>
>>
>> Get every market update!
>> Log on to m.economictimes.com from your mobile.
>>
>> DISCLAIMER AND PRIVILEGE NOTICE: This e-mail message contains
>> confidential, copyright, proprietary and legally privileged information.
>> It should not be used by anyone who is not the original intended
>> recipient. If you have erroneously received this message, please
>> delete it immediately and notify the sender. The recipient must note
>> and understand that any views expressed in this message are those
>> of the individual sender and no binding nature of the message shall
>> be implied or assumed unless the sender does so expressly with due authority
>> of BCCL subsidiaries and associated companies,
>> Collectively Times Group.
>>
>
>
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On Sat, Nov 21, 2009 at 12:15 PM, prabhu raj <[protected]@gmail.com> wrote:
> Hi,
> < Its been more than a month after the order was placed and I have the
> following complaints,
> - Book Club membership (order2 #[protected] login not received.
> - GC for Rs.1000/- order#[protected] & GC for Rs.500 for
> order#[protected] are not yet received even after 20 days after product
> delivery.
>
> Order details below:
> order1 #[protected]
> Product# Branded Car Music System + Free Trendy Watch + Free
> Indiatimes GC Of Rs.1000/- 1/1_24th Oct(CC/ITZ) --- 999.00
>
> order2 #[protected] : Not yet received the book club membership login
> details; as well not received the Indiatimes GC Of Rs. 500/-
>
> Its also more than 35 days after the order is placed!!
>
> When will I receive this ? Why is it so much of a delay ?
> Can you please look into this concern and resolve ASAP.
>
> Thanks
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