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I too am facing the problems. First 1 week they dropped the paper ontime and after that, there is no paper, no response on phone.Every now and then I call them up and shout at them, next day morning they are so kind enough to drop paper for a day and wait for me to call up again and scold them to get the next day paper. In this process, I have to call them every alternate day and scold them, my phone bill when added up, it is now almost matching the actual paper cost from general vendor. But the additional mental torture I am undergoing - who would pay for that. This is the worst service from TOI and have left me speechless - what kind of language can be used for them, I do not know.
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