[Resolved]  Times Of India — Lonely Planet Magazine Copy not delivered for two months

Address:Thane, Maharashtra

I subscribed to Lonely Planet Magazine, through Central Store R- Mall Thane. I paid 600 Rs for a year subscribtion. I received 4 copies till April. The April one I received after a fight with the magazine office. From may I have not received any copy. I have called many times to the office on there number[protected]. They gave me request numbers or assurance that the copy would be delivered in 2-3 days every time I called. Finally they sent me the March copy ( I originally requested for May & June copy ).

The last time I called and asked for the supervisor, they hung up on me.

My userId is 29398845. I am seeking a compensation on rs 1200 so that I can buy my own copies from the local mag shop in my area for the whole years without dealing with the fraud Times of India Magazine.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hello,

I am facing the same problem with lonely planet subscription.they haven;t deliver me july 2012 copy.I have raised the complaint and been following it since july.They keep assuring me that copy will be delivered in 2-3 days .but it has not been deliver till date.I also wrote mail to crm.[protected]@timesgroup.com
and have raised the complaint through thier website but no one has bother to reply me.

Planing to take the matter to consumer court.

Jatin Haldankar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Times Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    2760
    Pending
    0
    Resolved
    325
    Times Of India  Address
    I-World Tower, DLF Golf Course Road, DLF City Phase V, Haryana, Gurgaon, Haryana, India - 122002
    View all Times Of India contact information