Address: Thane, Maharashtra |
I subscribed to Lonely Planet Magazine, through Central Store R- Mall Thane. I paid 600 Rs for a year subscribtion. I received 4 copies till April. The April one I received after a fight with the magazine office. From may I have not received any copy. I have called many times to the office on there number[protected]. They gave me request numbers or assurance that the copy would be delivered in 2-3 days every time I called. Finally they sent me the March copy ( I originally requested for May & June copy ).
The last time I called and asked for the supervisor, they hung up on me.
My userId is 29398845. I am seeking a compensation on rs 1200 so that I can buy my own copies from the local mag shop in my area for the whole years without dealing with the fraud Times of India Magazine. Was this information helpful? |
I am facing the same problem with lonely planet subscription.they haven;t deliver me july 2012 copy.I have raised the complaint and been following it since july.They keep assuring me that copy will be delivered in 2-3 days .but it has not been deliver till date.I also wrote mail to crm.[protected]@timesgroup.com
and have raised the complaint through thier website but no one has bother to reply me.
Planing to take the matter to consumer court.
Jatin Haldankar