[Resolved]  Times Of India Newspaper Monthly Subscription Plan — Not getting the newspaper regularly | vendor delivers other english dailies instead The Times of India

Address:South 24 Parganas, West Bengal

Hi,

Writing in this forum as a proud reader of The Times of India to express a painful-grievance against the poor distribution system of TOI in our area (P.O. - Kasba, City - Kolkata, West Bengal).

I am a regular reader of the Times of India for the last ten years and more but never had such bitter experience as I am facing nowadays. The delivery man ( specifically the newspaper agent, area distribution manager, vendor) is creation a simple equation complex - he has developed an uncanny habit of distributing other English dailies instead The Times of India for which I have subscribed to. Even after regular complain, I am not getting good response from the concerned persons (the delivery man, vendor and agent). It has become a routine to start the day with a verbal-fight - they claim English dailies are all the same. I have failed to make them understand that I am a fan of TOI. They wont understand the issue, I believe.

In this circumstance, I am requesting to the concerned authorities to look into the matter seriously and solve it as soon as possible. I can bet, many readers, just like me in our locality, are encountering such problem off and on.

Good bye to all

Regards,

K. Paul

TOI Subscriber no:[protected]
Agent: Goalpark/1336
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Times Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    2760
    Pending
    0
    Resolved
    325
    Times Of India  Address
    I-World Tower, DLF Golf Course Road, DLF City Phase V, Haryana, Gurgaon, Haryana, India - 122002
    View all Times Of India contact information