Timtara.com — Refund pending against cancellation of order from timtara.com

Address:

Hooghly, West Bengal

Dear Sir,

I have ordered in timtara.com on 29th March 2012, order no 10226026 for a Canon camera and 10226024 for a Philips steam iron, against which full payment has been done but yet to receive the product.
The order for an iron has been cancelled within a week from timtara’s part for which the payment is still due. I have tried to contact representative several times over phone but without success. I have emailed for cancellation and then representative of timtara assured us of delivery within three days. This has been happening for the last few weeks. I am digested with the procedure.
Finally on 8th May 2012 the status for the order of the camera shows as “Payment Refund Pending”.
The payment is still pending. The site does not take care or responsibility to inform us of any proceedings. Kindly arrange for refund as this is a case of harassment and loss of faith on the online shopping system.

Regards,
Soumen nandy
[protected],
[protected]