Timtara — Complaint against fraud at Timtara (www.timtara.com) | |||
Complaint against fraud at Timtara (www.timtara.com) Email - deepak.[protected]@gmail.com Hi, I am one more hugely Disappointed Customer of the fraud at Timtara. My order Was placed in December and i have paid with my credit card. The product was listed as available on the website and the product was not delivered at all. I called Several times to check the status of the order after waiting for 3 weeks. Nobody seemed to know anything and hung up on me everytime. Nobody could help me or escalate or transfer the call to anyone higher who could. I had to buy the Cell from other places as i needed it for regular use.. I had no option to cancel the order on the website as i had purchased it as a guest and the order number was not reflecting under my Registered account which i registered later in the hope of contacting somebody through the contact us link with no avail. I Placed multiple requests for refunds over the phone and online with no reply. I was given an email of someone called Payal([protected]@timtara.com) who dint even care to reply after 4 emails. Now Rs. 10000 is stuck with them and it is unfortunately too big an amount for a middle class person like me. I have no other option but to file a case with the consumer court to get my money back. Below are the details of my order which was placed in December Transaction #10166449 has been confirmed and is being processed. Here is the summary: Transaction Id : 10166449 Order Date: 31st Dec 2012 09:28 am Payment Mode: Credit Card / Debit Card Order No. 10378996 Samsung Galaxy Ace Duos S6802 Mobile Phone(Ace Duos S6802) Brand Web Redemption Offer - Free 8GB memory card Rs. 12,499 Regards Deepak G Was this information helpful? | |||
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