[Resolved]  Timtara Gosf.in — Non delivery & no refund

Address:Gautam Buddha Nagar, Uttar Pradesh

I had placed an order for Samsung Galaxy S2 on 12-12-12 during "Google Online Shopping Festival" from Timtara.com.

In spite of calling & mailing them continuously they have not delivered the product. Nor have they refunded my money.

Kindly suggest what can be done.

Order Details are as follows:
Order #10367128
Order Status: Awaiting Shipment
Order Date:[protected] @ 9:11 AM
Order Recipient: Mansi Garg
Order Total: Rs. 21,990 INR

Billing Details
Mansi Garg
D-57 Sector-6
Noida, UTTAR PRADESH 201301
India
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Aug 13, 2020
Complaint marked as Resolved 
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Timtara Gosf.in — GOSF IS FAKE - NO VERIFICATION OF PARTNERS

I had bought Samsung Galaxy S2 in 12-12-12 from timtara.com after looking for a deal at Google Online Shopping Festival. I had never made any shopping from Timtara before that, but since google had organized this festival I thought of giving it a try assuming Google should have done the verification. The website said that the order will reach in within 3 weeks. No when I called them on their helplines on 30-12-12, they said it is currently out-of-stock due to huge amount of orders they got during the festival, and it will take them a week to deliver it. For almost a month they kept on telling me the same story. Then on 28-Jan-2013 I wrote them a mail to cancel the order and refund back my money. I called them back again and they said it will be cancelled in 3-4 working days. I called again & again & got the same response. On 27-Feb-2013. I called them again & got the same status. Once I even told them that I will take this case to Consumer Court Forum, still they did not refund back my money. Can you please suggest what can be done regarding. recently I got to know that Samsung has discontinued Galaxy S2 manufacturing. Now after waiting for 2.5 months I have finally bought Samsung Galaxy S3.

I want my money back. Somebody please tell me how can that be done. Order Details are as follows:

Order #10367128
Order Status: Awaiting Shipment
Order Date:[protected] @ 9:11 AM
Order Recipient: Mansi Garg
Order Total: Rs. 21,990 INR
Payment Mode : Credit Card
Payment Status : Successful

Billing & Shipping Address:
Mansi Garg
D-57 Sector-6
Noida, UTTAR PRADESH 201301
India

Order #10367128 Contained the Following Items:
Item Details Price
1 x Samsung GalaxyS II - I9100 (Ceramic White) Rs. 21,990

Since my office is in Noida, I thought of paying timtara office a visit today.
Can you imagine they have moved their office to A1/196 Janakpuri, New Delhi. Ph No.[protected]
Arindam Bose: [protected]
Rakhi Bose: [protected]
I tried calling them but both the mobiles were switched off & on the landline there was no response.
Will try to call these frauds again on Monday.

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