[Resolved] TNT India — Lost & Damaged parcel and tnt not ready to process the claim | |||
Consignment # DO[protected] WW - Delivered after a month delay - Not delivered to the intended recipient - Almost all valuable Items are missing - Rest all other than cloths are broken..that’s too broken to extent that it looks like intentional - LOGGED THE CLAIM PROCESS WITH TNT BUT THERE IS NO OWNERSHIP AND AFTER REPEATED FOLLOW UP THEY ARE TELLING THAT IT’S NOT THEIR FAULT.... WHEN I HAVE CLEAR EVIDENCE THAT POD HAS NOT BEEN RECEIVED OR SIGNED BY ME THEN WHOM AND HOW THEY HAVE DELIVERED THE GOODS.... FROM A LONG TIME I FOLLOWED UP WITH THEM WITH A BIG TRUST AND HOPE BUT IT SEEMS TNT IS NOT HAVING VALUE FOR CUSTOMER.... THAT’S THE REASON I WAS FORCED TO LOG THIS COMPLAIN...... HOPE THIS ELECTRONICS MEDIA IS GOING TO GIVE ME THE JUSTICE... Thanks & Regards, Jugantar Dalai Delivery Manager , Wipro Technologies Mobile: +91 99-I-JUGGY[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I have also faced the same problem and TNT is not ready to taken any actions or compensations... I shought for help from different Legal and Social organization to help us stop this kind of fraud activities... We are tired of chasing with people around and specifically TNT...
Can anyone help to resolve the same..
- Sujit Mishra
Can anyone help to resolve the same..
- Sujit Mishra
Dear Jugantar
I also Faced same problem
On 17th December 2010 I have couriered a document to FH Ingolstadt university, Germany from Chennai (Airway Bill No:[protected]. TNT promised a delivery time of 3 days but till 24th December 2010 the document has not reached the destination, Hence I spoke to your representative Elita Gonsalves was told that it will delivered in another couple of days until January 4th 2011 was told it be will delivered in a day or two, On January 4th 2011 Elita Gonsalves was told that the shipment has been Lost during the transit and will check with the Higher department to know the status of the refund. Meanwhile I had send my shipment through DHL on Jan 5th by paying Rs.1090, On January 7th the TNT online status showed that it about to be delivered as they have found out the one which was lost, Again On January 7th i spoke to Elita Gonsalves and her team leader Anjali and was promised that the shipment will not be delivered at any cost and destroy it, And had a received the Email confirmation about the same and also Anjai promised that she will calling me back on monday Jan 10th before 6.p.m to let us know the status of the refund. On Jan 10th i came to know that the shipment have been delivered to the university and confirmed with the university, As Anjali did not call by 6.pm on Jan 10th Hence i have called the TNT Customer service but was not able to get any information as Elita Gonsalves and Anjali have left for the day, On Jan 11th 2011 I Spoke with Elita Gonsalves and asked for Anjali and was told she is not available, Hence I spoke with Mr.Sharath shetty and he told that he will be checking the status of refund and also for all the inconvenience. He said that will check with claims Department to let us know what the best can be done, Hence I spoke with Monica suvarna ( claims department) said the refund would be done, but almost 2 months have gone but still no reply from her
Hoping to get it resolved as quick as possible
I also Faced same problem
On 17th December 2010 I have couriered a document to FH Ingolstadt university, Germany from Chennai (Airway Bill No:[protected]. TNT promised a delivery time of 3 days but till 24th December 2010 the document has not reached the destination, Hence I spoke to your representative Elita Gonsalves was told that it will delivered in another couple of days until January 4th 2011 was told it be will delivered in a day or two, On January 4th 2011 Elita Gonsalves was told that the shipment has been Lost during the transit and will check with the Higher department to know the status of the refund. Meanwhile I had send my shipment through DHL on Jan 5th by paying Rs.1090, On January 7th the TNT online status showed that it about to be delivered as they have found out the one which was lost, Again On January 7th i spoke to Elita Gonsalves and her team leader Anjali and was promised that the shipment will not be delivered at any cost and destroy it, And had a received the Email confirmation about the same and also Anjai promised that she will calling me back on monday Jan 10th before 6.p.m to let us know the status of the refund. On Jan 10th i came to know that the shipment have been delivered to the university and confirmed with the university, As Anjali did not call by 6.pm on Jan 10th Hence i have called the TNT Customer service but was not able to get any information as Elita Gonsalves and Anjali have left for the day, On Jan 11th 2011 I Spoke with Elita Gonsalves and asked for Anjali and was told she is not available, Hence I spoke with Mr.Sharath shetty and he told that he will be checking the status of refund and also for all the inconvenience. He said that will check with claims Department to let us know what the best can be done, Hence I spoke with Monica suvarna ( claims department) said the refund would be done, but almost 2 months have gone but still no reply from her
Hoping to get it resolved as quick as possible
This clear case of forgery.
Regards,
Chaitanya Shindhe
+91-[protected]