[Resolved] Tommy Hilfiger — watch stopped working thrice in spite of getting it repaired thrice from the same service centre | |||
Hi..this is regarding a tommy hilfiger watch purchased from THE WORLD OF TITAN -PRATHNA SAMAJ purcased on 10/1/2010, model no-TH1710108/D. It has been repaired two times within a year because it had stopped working.. before few days again it stopped working and today I visited the same service centre again at 4:30pm today they said its a minor issue they fixed it but it again stopped working within half an hour.. I would like to get the watch replaced because this happened for the 4th time Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve