Comments
Sir,
Where and how i do complaint if some one is using electricity without meter
Where and how i do complaint if some one is using electricity without meter
si i belongs to mahua khera region and our light station is bhamarauli katara in my village electricity went dead for 3 to 4 hours and some times for full day so i am so requested to you to solve this problem
my email is [protected]@gmail.com
my email is [protected]@gmail.com
I am having the same problem. My Complaint No is[protected] and almost 03 days have passed but my problem is still remains unsolved. Torrent appears to be degrading with the passage of time
Dear Sir/Madam
I wish to inform you that my service no. is 203574 and my elcectric meter is not working for last night(05.06.2011).
Kindly set right the defect or change the meter. so that consumer should not suffer in paying bill.
cell no. [protected], [protected]
add- near s.s public school, gwalior semri link road. sewla sarai, Agra.
I wish to inform you that my service no. is 203574 and my elcectric meter is not working for last night(05.06.2011).
Kindly set right the defect or change the meter. so that consumer should not suffer in paying bill.
cell no. [protected], [protected]
add- near s.s public school, gwalior semri link road. sewla sarai, Agra.
dear sir,
i am baikunth nath bansal connection no 85845 i complaint 4 times in a weak for voltage frictuate but this is doing many times please solve this problem permanently this genral complaint depand on same transformer
i am baikunth nath bansal connection no 85845 i complaint 4 times in a weak for voltage frictuate but this is doing many times please solve this problem permanently this genral complaint depand on same transformer
Mr Amar Nath Singh,
Vice President (Disribution)
Torrent Power Corporation,
Agra
07 Jul 2011
Dear Sir,
SUB: DELAY IN GETTING NEW CONNECTION, 8 HEERABAGH, DAYALBAGH, AGRA-282005
Refer to new connection No: 11/New/123780 dated 04 Jun 2011.
It is with deep regret that I bring to your kind notice severe delay in getting new connection at 8 Heerabagh, Dayalbagh Agra-282005. Despite several reminders and personal meeting with Mr Vimarsh Panditah and Mr Sumit Gupta GM, the situation has remained the same.
The survey for new connection was done on 17 Jun 2011 and after that there was no response from Torrent Office. Consequently, I sent reminders and personally met the above officers, the last meeting being on 06 Jul 2011 with Mr Sumit Gupta GM. He promised me that the details of the expenditure incurred in laying the cable will be given to me by 07 Jul 2011. However, to my utter surprise, instead of expenditure being sent by email, I was asked to submit the certificate from the builder stating that the builder will bear all the expenditure for laying the cable. It is not possible for us to contact the builder to get the certificate. I feel this is only the way of delaying in giving the new connection.
Moreover, the nine flats at 10 Heerbagh, Dayalbagh, Agra have been given the direct connections from the existing pole. I failed to understand why the six flat owners of 8 Heerabagh are being denied the direct connection. More than one month has passed since the time I applied for the connection; still there is no certainty of getting the connection.
In view of the above it is requested that the connection may be given at the earliest.
Thanking you
Yours faithfully
Dr Renu Josan
w/o Cdr (Dr) PS Josan
Mob: [protected]
Vice President (Disribution)
Torrent Power Corporation,
Agra
07 Jul 2011
Dear Sir,
SUB: DELAY IN GETTING NEW CONNECTION, 8 HEERABAGH, DAYALBAGH, AGRA-282005
Refer to new connection No: 11/New/123780 dated 04 Jun 2011.
It is with deep regret that I bring to your kind notice severe delay in getting new connection at 8 Heerabagh, Dayalbagh Agra-282005. Despite several reminders and personal meeting with Mr Vimarsh Panditah and Mr Sumit Gupta GM, the situation has remained the same.
The survey for new connection was done on 17 Jun 2011 and after that there was no response from Torrent Office. Consequently, I sent reminders and personally met the above officers, the last meeting being on 06 Jul 2011 with Mr Sumit Gupta GM. He promised me that the details of the expenditure incurred in laying the cable will be given to me by 07 Jul 2011. However, to my utter surprise, instead of expenditure being sent by email, I was asked to submit the certificate from the builder stating that the builder will bear all the expenditure for laying the cable. It is not possible for us to contact the builder to get the certificate. I feel this is only the way of delaying in giving the new connection.
Moreover, the nine flats at 10 Heerbagh, Dayalbagh, Agra have been given the direct connections from the existing pole. I failed to understand why the six flat owners of 8 Heerabagh are being denied the direct connection. More than one month has passed since the time I applied for the connection; still there is no certainty of getting the connection.
In view of the above it is requested that the connection may be given at the earliest.
Thanking you
Yours faithfully
Dr Renu Josan
w/o Cdr (Dr) PS Josan
Mob: [protected]
Dear,
As above i am having some problems...
01) REGULAR POWER CUT WITHOUT ANY INFORMATION...WHY?
02) WHY YOU DEMAND CONTACT NO IN APPLICATION FORM WHILE THERE NO USE OF THAT ? IT COULD BE POSSIBLE TO PASS SMS TO ALL THE CUSTOMERS BEFORE POWER CUT...
03) WHY ARE YOU SHOWING YOUR SUBSTATION'S NO TO THE CUSTOMERS WHILE STATION INCHARGE NOT PICK THE PHONE OR CUT THE PHONES ... WHY ? (LIKE :- T P NAGAR)
04) IF THEY PICKED THE PH, THEN THEY SAYS WAIT FOR 10 TO 15 MIN...BUT CURRENT COMES AFTER A HOUR..WHY ?
05) IF THERE IS THIS KIND OF ANY TIME POWER CUT THEN WHY NEED OF TORRENT ?
06) TORRENT HAVE PASSED APPROXIMATELY 16 MONTHS THEN WHY YOU ARE NOT HAVING PROPER TIME TABLE OF POWER SUPPLY/POWER CUT ?
07) IF ANY AREAS TRANSFORMER IS GOING TO CHANGE THEN WHY OTHER AREA CLIENTS SUFFER FOR POWER CUT AT THEIR AREA ?
08) WHILE YOU ARE CUTTING POWER FOR 30 HOURS IN A MONTH THEN WHY DON'T YOU REDUCE THE BILLED AMOUNT OF THE CUSTOMER FOR ONE DAY. BECAUSE CUSTOMER PAYING FOR ALL 365 DAYS TO YOU AND MANAGING INVERTER WHILE POWER CUT.
you have passed 500 days but till date you are not having proper planning, timetable, technical and managerial staff, please answer what did you do about these 500 days ?
have you any point or work so that you can says that we did this 100% ?
NO POWER, NO COLLECTION, NO NEW BIERS, NO NEW TRANSFORMERS, NO NEW MITERS ?
As above i am having some problems...
01) REGULAR POWER CUT WITHOUT ANY INFORMATION...WHY?
02) WHY YOU DEMAND CONTACT NO IN APPLICATION FORM WHILE THERE NO USE OF THAT ? IT COULD BE POSSIBLE TO PASS SMS TO ALL THE CUSTOMERS BEFORE POWER CUT...
03) WHY ARE YOU SHOWING YOUR SUBSTATION'S NO TO THE CUSTOMERS WHILE STATION INCHARGE NOT PICK THE PHONE OR CUT THE PHONES ... WHY ? (LIKE :- T P NAGAR)
04) IF THEY PICKED THE PH, THEN THEY SAYS WAIT FOR 10 TO 15 MIN...BUT CURRENT COMES AFTER A HOUR..WHY ?
05) IF THERE IS THIS KIND OF ANY TIME POWER CUT THEN WHY NEED OF TORRENT ?
06) TORRENT HAVE PASSED APPROXIMATELY 16 MONTHS THEN WHY YOU ARE NOT HAVING PROPER TIME TABLE OF POWER SUPPLY/POWER CUT ?
07) IF ANY AREAS TRANSFORMER IS GOING TO CHANGE THEN WHY OTHER AREA CLIENTS SUFFER FOR POWER CUT AT THEIR AREA ?
08) WHILE YOU ARE CUTTING POWER FOR 30 HOURS IN A MONTH THEN WHY DON'T YOU REDUCE THE BILLED AMOUNT OF THE CUSTOMER FOR ONE DAY. BECAUSE CUSTOMER PAYING FOR ALL 365 DAYS TO YOU AND MANAGING INVERTER WHILE POWER CUT.
you have passed 500 days but till date you are not having proper planning, timetable, technical and managerial staff, please answer what did you do about these 500 days ?
have you any point or work so that you can says that we did this 100% ?
NO POWER, NO COLLECTION, NO NEW BIERS, NO NEW TRANSFORMERS, NO NEW MITERS ?
dear sir,
mere ghar k paas dev nagar collney me house no 50 me kafee samya se bina meetar k light ka use ho rahe hai
mere ghar k paas dev nagar collney me house no 50 me kafee samya se bina meetar k light ka use ho rahe hai
my connection no is 256184 in name of pramod agarwal add: 76 palika nagar navalgang near usha martin
sir
at the cost of maintaince they are cutting power supply for 4-5 hrs in day & 5-6 hrs in night on an average every day due to power theft by our neighbour & sometimes your department
i am having a manufacturing unit and connection of 52 hp . the power cuts are usually during working hrs. more then 10-11 hrs per days, and after that the company is sending the bill for the minimum usage .
due to ours neighbour theft theft is being through transformer they do our cable in tranformer connection box & due to overload your fuses being break & due to this we are face very much problem & after complaint your costomer care. team being come after 10-12 hrs mobile no of your team is [protected] & they ask rs 500/= for receiving a complaint
jst tel me how can i run my unit when there is no power supply during working hr.
the condition has worsen since the arrival of torrent power
we are mostly running our industry on generators, which is increasing our cost of production
the cstomer care is neother giving email id of senior official and nor doing soemhting in this regard, so that we can meet them and look fior some solution
sir
at the cost of maintaince they are cutting power supply for 4-5 hrs in day & 5-6 hrs in night on an average every day due to power theft by our neighbour & sometimes your department
i am having a manufacturing unit and connection of 52 hp . the power cuts are usually during working hrs. more then 10-11 hrs per days, and after that the company is sending the bill for the minimum usage .
due to ours neighbour theft theft is being through transformer they do our cable in tranformer connection box & due to overload your fuses being break & due to this we are face very much problem & after complaint your costomer care. team being come after 10-12 hrs mobile no of your team is [protected] & they ask rs 500/= for receiving a complaint
jst tel me how can i run my unit when there is no power supply during working hr.
the condition has worsen since the arrival of torrent power
we are mostly running our industry on generators, which is increasing our cost of production
the cstomer care is neother giving email id of senior official and nor doing soemhting in this regard, so that we can meet them and look fior some solution
Our Complaint No.[protected] Dt. 21/12/2011 but complaint is not solve till date repeat complaint 23/12/2011 towards 02:00 PM to madhvi ji but not solved. We receivieng a phone No. [protected] 11:55 PM dt. 23/12/2011 from Mr. Sharma ji
Pls. tell us that what is a behavior of your company we problem still till date. Pls. solve problem & warning to Mr. sharma for Misbehavior.
Connection No. 3982
Name Krishna Gopal Agarwal
Contact No. [protected]
Pls. tell us that what is a behavior of your company we problem still till date. Pls. solve problem & warning to Mr. sharma for Misbehavior.
Connection No. 3982
Name Krishna Gopal Agarwal
Contact No. [protected]
torrent power agra — continuous very very low supply of voltage during night
there has been continuous very low supply of voltage during night time for past 1 month, kindly take urgent step.. murari lal bansal
503 vinayak apartment, vijay nagar colony agra
subject--there is problem of break down of electricity in our building.
dear sir, i have complained a lot of time but there is no response of our complains.there is water problem n lift problem due to this electricity .we are suffering a lot. please pay attention to our complain as soon as possible.
my service number is-- 287706
503 vinayak apartment, vijay nagar colony agra
subject--there is problem of break down of electricity in our building.
dear sir, i have complained a lot of time but there is no response of our complains.there is water problem n lift problem due to this electricity .we are suffering a lot. please pay attention to our complain as soon as possible.
my service number is-- 287706
Dear sir
My connection no is 273007 'I have a 10 horse power
three phase connection at my manufacturing unit
I copmlaint on 1/9/2012 of two phase missing on 11.26 am
And said that my unit open from 10 am to 6.30pm.
The lineman calls on 10 pm night .I said him come tomorrow
Between 10am to 6.30 pm but they didn't come next day 2/9/12
And lineman calls me on midnight 0.30 hrs .I said come tomorrow
between. 10.30 am to 6.30 Pm. But they didn't come again they called
me on midnight at 3.30. What is this theiy didn't come in my remainder
times. And disturb and harash me. Till 4/9/12 complaint didn't solved.
My connection no is 273007 'I have a 10 horse power
three phase connection at my manufacturing unit
I copmlaint on 1/9/2012 of two phase missing on 11.26 am
And said that my unit open from 10 am to 6.30pm.
The lineman calls on 10 pm night .I said him come tomorrow
Between 10am to 6.30 pm but they didn't come next day 2/9/12
And lineman calls me on midnight 0.30 hrs .I said come tomorrow
between. 10.30 am to 6.30 Pm. But they didn't come again they called
me on midnight at 3.30. What is this theiy didn't come in my remainder
times. And disturb and harash me. Till 4/9/12 complaint didn't solved.
Manoj Soni Mobile No. [protected]
6D/359, Avas Vikas Colony, Sikandra, Agra
Connection Number- 244099
Subject:- Our electricity meter has been wrongly calculate wattes..
I am your bill paid 3 Killo Watt continues 3 months but my connecton is 1 killo watt and my load too be less then 1 killo watt. but my meter no rectified by torrent power department while i am many times go to customer care, Ram Nagar, Agra. He says to me that your meter automatic rectify next month and no satisfy answer gave to me.
6D/359, Avas Vikas Colony, Sikandra, Agra
Connection Number- 244099
Subject:- Our electricity meter has been wrongly calculate wattes..
I am your bill paid 3 Killo Watt continues 3 months but my connecton is 1 killo watt and my load too be less then 1 killo watt. but my meter no rectified by torrent power department while i am many times go to customer care, Ram Nagar, Agra. He says to me that your meter automatic rectify next month and no satisfy answer gave to me.
Sir, My torrent power Agra connection No. is 163020 . My first complaint is that no one picks up phone on your complaint phone no. 2424554, this I am observing for last few months, earlier the use to take complains and used to be polite .
We have three phase connection, There is no current in one phase, in second phase there is fluctuation every 15 second, only one phase is working properly . Equipments are not working properly. This problem is in nearby houses also . Street light is also fluctuating same way Perhaps problem is at nearby transformer(named as chandna nursing home . Since no body is attending phone of complaint office .I am writing this online .
Dr ( Mrs) Jolly Chandna
Chandna Nursing Home
38/3, Old Idgah Colony
Agra 282001
We have three phase connection, There is no current in one phase, in second phase there is fluctuation every 15 second, only one phase is working properly . Equipments are not working properly. This problem is in nearby houses also . Street light is also fluctuating same way Perhaps problem is at nearby transformer(named as chandna nursing home . Since no body is attending phone of complaint office .I am writing this online .
Dr ( Mrs) Jolly Chandna
Chandna Nursing Home
38/3, Old Idgah Colony
Agra 282001
Dear Sir/Madam,
I have cleared all my dues related to disconnection of light on 26th itself. I was told that max within 48 hours meter will be installed, but still nothing was done.
My mother alone age:-59 is residing in the house,
Now it is quiet difficult for her from last 2 days.
Please help to resolve on priority.
I have cleared all my dues related to disconnection of light on 26th itself. I was told that max within 48 hours meter will be installed, but still nothing was done.
My mother alone age:-59 is residing in the house,
Now it is quiet difficult for her from last 2 days.
Please help to resolve on priority.
विगत कुछ माह से मकान संख्या C 319 ट्रांस यमुना कॉलोनी रामबाग़ आगरा निवासी सुनीता देवी पत्नी शिवकुमार अवस्थी रात्रि 10 बजे से सुबह 7 बजे तक जम्फर का तार डालकर पूरी रात बिजली चोरी करते हैं इसमें वो रात भर 2 कूलर एवं सुबह तड़के 5 बजे पानी की मोटर चलाते हैं तत्पश्चात तार हटाकर पावर सप्लाई चालू कर देते हैं, मैं यहां आपको फोटो के रूप में कुछ साक्ष्य भेज रहा हूँ कृपया उसको देखने के बाद उचित एवं दंडात्मक कार्यवाही करने की कृपा करें ...धन्यवाद
उपभोक्ता का नाम - सुनीता देवी
पत्नी- शिवकुमार अवस्थी
पता - C/319 ट्रांस यमुना कॉलोनी रामबाग़ आगरा 6 लक्ष्मी ऑटो के पास
T No.-974256
उपभोक्ता का नाम - सुनीता देवी
पत्नी- शिवकुमार अवस्थी
पता - C/319 ट्रांस यमुना कॉलोनी रामबाग़ आगरा 6 लक्ष्मी ऑटो के पास
T No.-974256
Torrent Power co has Down its electricity between 8.30pm to 10.30 pm at Avadhpuri Feeder. The company is doing this most of the day. Whether the company is not having sufficient power. If not then it should surrender the freinchise to govt. My service no. is 404187. Why company is doing this at evening?
the best solution is Solar no a days to give them a suitable reply..Go solar..any load can be run on solar.
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0
Resolved
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Torrent House, Off Ashram Road, Ahmedabad, Gujarat, India - 380009
Today also I have lodged my complaint for connection No..311671. What action can be taken for there non response.
Col Umesh Verma, IPS
[protected]