[Resolved]  Toyota Corolla — Safety Issues in the car

Address:Hyderabad, Andhra Pradesh

I am shocked and pained to report an incident involving my car - Toyota Corolla on Mar 5th morning. I was returning from airport at around 9.30 AM. As we just started off from the airport within 2-3 kms, the vehicle has skidded towards the left and went uncontrollably for few seconds before the driver had to hit the pavement to stop the vehicle. The driver could not control the vehicle and brake pedals were stuck.

The front wheels got jammed.

I had bruises on my elbow and head as the vehicle lost control.I have escaped for my life as I have called and reported this incident to Toyota dealer & Toyota Kirloskar managament team.

I was a die hard fan of Toyota's quality till date. I am shocked to have had such an experience in a Toyota car.

I need to know the following .

What had happened in the car to run controllably ? Why did the brake not get applied ? What made the front wheels to get locked ? Why and where did the malfunction happen ?

Who will assure the users of toyota cars in India that they are safe to drive ?

To my surprise & shock, they don't have a failure analysis team in India which can analyze such serious safety issues. It is appalling that they are not recalling the cars with such failures.

This has to stop and Toyota has to pay for such apparent mistakes.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Does the quality of Toyota products varies in Indian subcontinents with that of Europe and US ?

According to me few reason why the brake pedals could have got struck is the brakes booster. There's a spring inside that pushes the pedal back out please check the pivot bushing on the brake pedal.

Due to excessive heating the friction pad of disc brakes could have got jammed.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Toyota
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    1367
    Pending
    0
    Resolved
    320
    Toyota Phone
    +91 80 6629 3001
    Toyota Address
    Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
    View all Toyota contact information