[Resolved]  Toyota Egypt — delay

Dear : all
I'm one of Toyota costumers I 've bought a Toyota car corolla 2008 G67 full option
Car model : ZRE151L-DEGNK
AHTLB56E[protected]
0060754 MOTOR NO.
LICENCE : RD9157
Then a robbery accident happened on my car on 9/9/2009 caused a damage to the car , and the insurance company will cover all the maintenance expenses .
I deliver the car to TOYOTA MAINTANANCE CENTER IN ABO RAWASH CITY on 12/9/2009 , From that date till now 29/10/2007 I can't get my car because the maintenance center of Toyota informed me that they don't have the new pieces to exchange with the damaged ones .
I've been informed from the maintenance center of Toyota that I have to wait till they import these pieces form abroad ( Toyota company in Japan ) , and this is not convenience , otherwise they told me that the delay of importing these pieces is out of there hands and the responsible is Toyota company in Japan .

When I decided to buy a care there ware many alternatives but I decided to buy Toyota after what I have been told about the car , its options and the after selling services , but I found that this wasn't true .

I'M IN NEED TO THE CAR ; SO A FAST SOLUTION IS A MUST .


AHMED ABDEL GHANY EL SAYED
TEL [protected]
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