[Resolved]  Toyota Etios — Front Wheel suspension

Address:Wardha, Maharashtra

R Sir, i am Pradeep M patil Staff member of Yashoda Hybrid Seeds Pvt Ltd, Hingangaht, 2 month before we are purchased a Toyota Etios car from Grace toyota , Nagpur, but now we are facing serious front & back wheel suspension noise problem. Grace toyota service adviosr said that it not our problem, its a company manufacutreing problem so that we cant solve this problem.

Kindly guide us we are goes to solve this problem

regards

Pradeep M Patil
Marketing Manager,
Yashoda Hybrid Seeds Pvt Ltd.
248, civil line, Hinganghat.
Dist Wardha
Cell [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

It has been reported by many consumers to Toyota dealers including me but their exuse is that it is manucturing fault on head of TKM bangalore reserch is being on and we will inform you when we hear from TKM Bangalore .After the pasage of time there will be more excuse that i.e. has been accidntly damaged, harsh and careless driving. The TKM shall not make any modifaiction in existing or new vehicles until their sales dropped considerably. All the purchasers of Etios and Etios LivA facing front suspension proble but the mind set of Indians are not quality oriented but become compomising without realising that we have spent hard earned money, the only compare we have spend 20 to 50 k less tha other vehicles and brand Toyota. One solution is that all the buyers of Etios should make platform may be on social site from where they can share and get information regarding what to be done and what is being on the progress, and bulk mails should be sent about their problems to toyota Japan

Dawinder Singh
kapurthala
I too face the same problem in suspension of the Etios car bought in Oct-2012 and reported to Toyota. They in turn asked their dealer Anamalais, Coimbatore dealer to look into this matter. I have sent the vehicle to Anamalais, Coimbatore a couple of days back. They identified the problem in a test drive. They have made some trials but could not solve it. They informed me that they will inform TKM and will get the feedback. The problem is still existing. For my opinion the problem is in the design of the Suspension.
I have informed some of my friends, who were looking to buy a new car, about this problem and had asked them to wait if Toyota rectifies it or go for some other vehicle.
Totally, I am disappointed with the suspension problem.
They are selling their cars in our country only by the brand value by compromising the quality. They will not succeed in long run and will lose a big market until they realise that Indians will not compromise in poor quality.
I got my suspension replaced by Toyota after repeated calls to them. Now, they don't make annoying noise when passing over speed brakers.

BAD BAD SERVICE

Toyota don't follow there complaints .they don't care any more about there customers .complaints no.TCM[protected] .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Toyota
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    1367
    Pending
    0
    Resolved
    320
    Toyota Phone
    +91 80 6629 3001
    Toyota Address
    Plot No.1, Bidadi Industrial Area, Bangalore Rural District, Ramangara, India - 562109
    View all Toyota contact information