[Resolved]  Toyota Etios "g" — Sorry to choose TOYOTA

Address:Gurgaon, Haryana

I really feel SORRY to get associated with TOYOTA . In just 15 days , The product "Etios G" failed to get started. On call , they tried to bullyed me rather than offering help /service. If this is TOYOTA WAY, They must not focus on Indian market.
2nd Issue: Either number plate is wrong or Bill is wrong as different temp regn numbers are appearing. On query ,they say don't accept that there is a mistake. When I firmed that the difference is number is clearly visible, they take it casually and say may be ,they get it checked, The apathy is such that they try to ignore the things which is clearly visible to customer.
At this point, I feel SORRY for selecting TOYOTA for my 3rd Car.
I will keep posting the issues. BUT I don't know how to send these issue to TOYOTA headquartes as these dealers play foul and never allow to get the same escaleted to right authority.
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Aug 13, 2020
Complaint marked as Resolved 
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Please visit http://myetios.com/how-did-i-lodge-my-toyota-etios-complaint.htm

Toyota ETIOS has been designed on a new platform and the designing of the vehicle is not appropriate. The basic designing of any car has the following parameters for the design engineers-
1) Use the best quality material available in the market.
2) Use the best technology.
3) Take care of Comfort, Safety, Luxury, performance, looks, design.
4) Above all meet the basic criteria for usability of the car.
Make car affordable-keep the price economical without compromising on the above parameters.
In any of the conditions
Quality - Good and Price -High = Engineering Design Fails.
Quality -Poor and Price-High= Engineering Design Fails
Quality -Poor and Price –Low= Engineering Design Fails
Quality-Good and Price-Low= Engineering Design PASSES.

Designing a car with 4 wheels and 1 spare wheel, steering, seats, dashboard, bonnet, boot etc can only make a car not a Good car. In Toyota ETIOS I do not find a single feature or quality where I can say that it is “TOYOTA” product.
But in my Toyota ETIOS, I do not have any of the following design parameters. I have spent my hard earned in buying the Toyota ETIOS because of the faith that I had in their Quality and Customer support. But I am not even let down in both the fields but I feel cheated that Toyota is inconsiderate to my problems.

It appears that Toyota is interested only in making the ETIOS and selling it to me and not caring for its customer and problems. “Toyota” thinks that they have produced a car and it has to be the best. This reflects the over confidence of Toyota in their products. This can be there because Toyota has produced some vehicles running successfully around the globe. I also appreciate Innova, Qualis, Camry, Corolla etc which are built as per International standards and are running successfully all across the globe.

But in Indian context ETIOS is a disaster and the vibrations and noise in the ETIOS make it feel like passenger is sitting inside the tractor. Weather gaskets missing from all 4 doors. Noise from engine and road inside the cabin. Low fuel economy, stepney is not alloy wheel, single remote unit, single wiper which does not cover the wind-shied adequately. Singe reverse parking bulb makes it difficult at night. Reverse gear produces noise. Brakes take delay time to completely apply. Etc.
ETIOS unhappy customer must be refunded his hard earned money by TOYOTA.

I have lost trust on the Quality of Toyota. I don’t want to pay for the incapable and poor design by Toyota.

http://myetios.com/toyota-etios-%E2%80%93-recall-or-refund.htm

http://www.facebook.com/pages/Toyota-ETIOS-User-Review-Disappointment-in-my-Etios/[protected]
ANY ONE WHO WANTS TO BUY TOYOTA ETIOS AND LIVA PETROL FOR THE GOOD DEAL AND BEST DISCOUNTS FEEL FREE TO WRITE OR CALL ME, I AM ASSOCIATE WITH GRACE TOYOTA GURGAON.

MY DETAILS ARE

VINESH DAHIYA

[protected]

[protected]@gracetoyota.in

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