Toyota Fortuner — lack of

 
41 Reviews
India
 Aditya Sharma
i purchased a fortuner reg no DL 3CG 5623 on 1st September'09 on first service I told the service executive that the breaks dont work properly and even after making 6 to 7 complaints/ visit to M/s Uttam Toyota Noida the breaks have not been repaired and i fear that with those breaks i will definately meet with an accident. The service manager told me its a 4x4 vehicle so the breaks will be like this only which is really not justified as I have other 4x4 suv's also
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Hi I'm from ahmedabad and i bought my fortuner on 17th september and my car has run already 6000kms and even i have been facing the same problem with my brakes and the staff at the showroom knew about this problem and did some bleeding work which hardly made a difference for 1week and gave me the same reason that suv's are meant to have wea brakes which does not make sense at all as these are very loose and weak. My car runs around 180kms daily on the A'bad Baroda expressway and i fear that the brakes are not capable of handling such a big car even at speeds of 70-80kmh!
I agree to it, I just escaped to death with my family on jaipur highway. The break pedal simply sinks in and the break fails. The same was communicated to me when i asked the service manager about this. I just wonder how can this car clear the quality control tests.
My mobile no is [protected]. You wont believe that the Mr. Kapil from M/S Uttam toyota Ghaziabad told me that the car seriously have this problem and solution to this is being searcheed by the co..
I dont want to keep this car any more.

regards
Sunil chowdhary
Ghaziabad
[protected]
The brakes of my vehicle Toyota Fortuner are shockingly very poor and one has to press the pedal fully and with a fright of desmair. The Pedal is very mushy and the brakes are not sharp and effective at all.

I have taken deliver on the 18th of September`09 and have driven only 1800kms.

I have had a few close calls in this vehicle and in two occasions I could have met fatal accidents. I AM CARRYING RISK BY DRIVING THIS VEHICLE with no response from the bakes even after the first few Heart-Stopping moments.

We blindly book your car without even taking a test drive, simply because of the TOYOTA Badge this car is carrying, i`m sorry but this time i feel let down on Quality, it is like you have sold us a car to commit suicide.

As per our interaction with owners of other Fortune vehicles, I find that this is a general complaint about your vehicle and most of the vehicles have gone to the service centre twice or thrice but to no vain.
Mr. Nikhil B Krishnan of Toyota Krilosker Motors said that this was the general feedback received and Toyota is going to come out with a solution to this by February 2010. But the whole point is that till February 2010 this vehicle has to be locked and parked in the garage because of the tremendous amount of risk involved in driving this vehicle.

After paying so much for this Vehicle this is a very sad and upsetting episode, Toyota management will definitely have to work on this lapse and make sure their customers are satisfied totally. I will wait for solution on this issue and then initiate to take further action because I am carrying a huge amount of Risk by driving this vehicle and we can’t accept a vehicle of this quality especially when we talk about Toyota standards.

My Car is not being used, it is parked. I am touch in with Mr.Nikil who has says me he`l get back to me soon.

Regards.
i agree i purchased fortuner i december 09, facing the same brake problem, but i m surprised their engineers completely deny and i realy dont know how they r going to tackle it.but overall the car is Fantastic.
Its a Over size Dum Car... lack of Intellegence.Breaking system is too Dummmm.
I purchased a fortuner reg no KL 08 AR 1717 on October'09 on second service (11000 Km) I told the service executive that the brakes dont work properly. The service manager told me its a 4x4 vehicle so the brakes will be like this and change its brake pad, Its worth Rs 4073.I have already 3 car these have no any complaints like this.This for kind information and make necessary action
Now all the breaking problems have been heard by toyota n they are ready to fix this problem by changing the break pads with a bigger one..Mine have just got changed..contact the toyota deaeler for this.I got it done by galaxy toyota after complaining oin the toyota helpline
i purchased my fortuner reg no PB 10 CS 8695 on sept. the very next day when lounch the fortuner in ludhiana punjab . i purchased first fortuner in punjab. and drrived only 2500 km only becouse of dum bracking system. after 3 days i have met with an accident we spent lot of money to repair the fortuner. after that i make complaint to ludhiana dealer but i dont get any response from the dealer.now i am not driving the fortuner from last 3 months.becouse after six month i will sale that car . now my car is not being used it is parked. but this matter is very shamefull to toyota india, japan and my dealer in ludhiana.We blindly book your car without even taking a test drive, simply because of the TOYOTA Badge this car is carrying, i`m sorry but this time i feel let down on Quality, it is like you have sold us a car to commit suicide.

varinder singh
[protected]
i totally agree that the toyota fortuner has a major break related issue, specially if you are driving over 80 and then attempt to apply the brakes..

i decided to go for the new ford endeavour for this reason...secondly the fortuner rear seats are too cramped up and i dont think it is offering any real value for money as of now..maybe in the next 2 years they will take care of the issues but right now it is a disappointment
I too have a Fortuner & find its brakes totally pathetic. Complained to Toyota-service many times, even talked to TKM but to no anvil. Nothing has been done so far & Toyota is in a denial mode. I feel extremely unsafe driving the vehicle & do not take my family on long trips on it. I've have also advised my friends & relatives not to go in for the vehicle till Toyota makes amends. I constantly feel that I have made a wrong investment & think of selling the vehicle soon because Toyota is not helping in any way. I've not sold it till now because I do not want to endanger the lives of the ones who buy it from me. Who ever turns up for buying, I frankly tell him about the braking issue & the person leaves. I dpn't want to fool someone like Toyota did to me.
Dear sir,
With reference to the earlier stated complaint on 21/02/2010, a strong apology had been given by the general manager besides an assurance to expedite the matter but there has been no response and the time of the delivery is extended to may or june. The strange issue is that no proper feedback had been given by Toyota company and I think that the company which speaks very highly about customer care & satisfaction had not even replied the mail. This is a huge inconvenience to company’s new prospects. If this continuous to happen then the customer will start losing its faith. I had already attained a strong negative feeling by your service and awaiting for a positive response from your side. And even the company had not bothered to honour the request of Minister of state for external affairs Hon. Parneet kaur.
We would highly appreciate if the company sends us the status of our vehicle.

Thank You.
Regards
Rahul Jalan
Chandigarh gases
Chandigarh (U.T), India
M. [protected]
E-mail – [protected]@yahoo.com
[protected]@yahoo.com
Good News, Toyota has finally come with a solution. Dealer in Delhi is fitting stronger front wheel brake kits. This is done free of cost . The brakes are amazing after the change. I feel confident driving after the change in the brakes. Finally Toyota has come with a solid solution.
Guys I wrote about the Fortuner being a pathetic product - months ago - and people still disagree... the Fortuner is a BAD product - and what toyota has done is mated a new looking body to a OLD Engine and frame of a 10 Year OLD HILUX Truck - which itself was a faliure as compared to other products in its category. People rushed to Toyota Dealers with 1 lacs rupee drafts to book this car and we Indians behave as if the sky is going to fall tomorrow - so we must act like cheapsters today itself.

This is exactly what foriegn manufacturers know very well and they will continue to give you Rotten Products for years to come- and quite frankly YOUR Life is CHEAP in India so why should the Car manufacturer bother.
Guys I wrote about the Fortuner being a pathetic product - months ago - and people still disagree... the Fortuner is a BAD product - and what toyota has done is mated a new looking body to a OLD Engine and frame of a 10 Year OLD HILUX Truck - which itself was a faliure as compared to other products in its category. People rushed to Toyota Dealers with 1 lacs rupee drafts to book this car and we Indians behave as if the sky is going to fall tomorrow - so we must act like cheapsters today itself.

This is exactly what foriegn manufacturers know very well and they will continue to give you Rotten Products for years to come- and quite frankly YOUR Life is CHEAP in India so why should the Car manufacturer bother.
Fortuner is one of the Best SUV, and with the improved brake kits it is amazing.
Dear sirs,

Can anyone eloborate on Fortuner's Breaking issue and how it is resolved? Iam planning to book the vehicle in the coming week. Can I go-ahead?

Thanks!

Arun
Are the new cars being delivered with the new stronger brake kits or will the replacement be done on the work shop floor?
I think all cars made from March 2010 are with improved Kits
i[censored] spending 22 lakhs on a car and are getting bads brakes
y the hell r people still buying this car??????

i booked the fortuner and got it cancelled at the last moment>>>did i do the roght thing??
I am eleven years old and I am doing a project in math, on how much a car costs yearly. With these problems how often did you guys have to get your car serviced and how much did it cost?

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