[Resolved]  Toyota Qualis — Trial before delivery

We have sent Toyata Qualis UP 16J 7104 for the engine repair with estimate of more than 1.5 lakhs.As the driver approached Uttam Toyata, D7, sector 8, Noida he was refused the trial along with the mechanic stating that payment has to be made for the release of gate pass for the trial.
The issue is no trials are taken by the owner/driver even with mechanic co driver/Accompanist in the vehicle and payment is charged before ascertaining the quality of repair.
The discussion with GM, Ms Yash and other officer Mr Mittal did not provide convincing reasons for refusal of trial along the company mechanic before the payment .
Even, certain extra work could not be carried as the vehicle could not be touched by our driver and our vehicle remains with Uttam Toyata undelivered for last 15 days.

regards,
Major Rakesh Kumar
For Jubilant Organosys LTD
Gajraula, J P Nagar

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