[Resolved]  Tradus — after payment received my order is cancelled by tradus

Address:Bokaro, Jharkhand

Dear Sir

I have perched a mobile from Tradus on 22.06.2013,
they received payment from my debit card but they not send my product and said that yours address are not serviceable.
I have perched many product from tradus and i received the product.



Tradus.com [protected]@tradus.com via amazonses.com
Jun 24 (6 days ago)

to me

Hi Dineshwar kumar,

Seller ONLYDEALS has started working to fulfill your Sub-Order ID 9617081_01.

Seller ONLYDEALS should ship out your item latest by 28/06/2013. You will receive an email within the 2 working days on any updates for this item.
Further, you can track your order in My Order History section on tradus.com.
For all queries related to your order or product, you can directly get in touch with seller by clicking on "contact seller" link on this page.

In case seller does not fulfill his promise and ship out by 28/06/2013, Tradus would cancel this order & initiate your refund.
Sub-Order Summary
Order id 9617081
Sub-Order ID 9617081_01
Product Name Karbonn A1 Plus Android Mobile Phone
Seller Name ONLYDEALS
Order Date 22/06/2013
ship out latest by 28/06/2013
Estimated Delivery 03/07/2013 (it may reach you earlier If shipped out earlier by this seller)
For any queries, please refer to Tradus Help.

Best Regards,
Team Tradus

--
In case of any query please reply to this Email.
Do not remove the line below
sbc:96dca4eda1a4394a378fb7f64bc00c6a25a72b6d

Click here to Reply or Forward

kindly help me

Regards

Dineshwar kr
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

This is in response to the email that you sent to us :
From: [protected]@gmail.com
To: [protected]@tradus.com, [protected]@tradus.com
Cc:
Sent On: Sat, 29 Jun 2013 at 06:31:01 AM
Subject: Fwd: Buyer-Seller Communication: Query against Sub-Order ID-9617081_01


Dear Tradus Team

What is this if my address is not serviceable by you how you take payment
from me.
I have parched many product from you.
Kindly provide my ordered product because my sister b'day is on 7th July.

Tkanks

Dineshwar Kr
[protected]

[protected] Forwarded message[protected]
From: onlydeals+

Date: Fri, Jun 28, 2013 at 8:19 PM
Subject: Re: Buyer-Seller Communication: Query against Sub-Order
ID-9617081_01
To: [protected]@gmail.com



Dear Mr. Dineshwar, Due to your state's sales tax restrictions it is
returned by the courier.
So it is now cancelled. You can forward this email to tradus and get your
cancellation on the basis of Order not serviceble location.

this mail is received on

On Fri, Jun 28, 2013 at 4:59 PM, Dineshwar+ wrote:

> PLEASE CONFORM THE CURRENT STATES OF THE PRODUCT DELIVERED FROM YOURS END.
> THANKS DINESHWAR KR [protected]
> --
> Please reply to the Buyer by replying to this email
> The Buyer will not recieve any file attachments you make
> Do not remove the line below
> sbc:2d631d63fef485a3adfce86fff64c0c1465c303e
>

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tradus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    376
    Pending
    0
    Resolved
    130
    Tradus India Phone
    +91 12 4677 7005
    Tradus India Address
    Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
    View all Tradus India contact information