[Resolved]  Tradus — Used mobile without bill sent to me by Tradus

Address:Dehradun, Uttarakhand

Today I received the item against my Transaction ID at tradus.in: 2485244 (shipped from Tradus fraud Merchant Govind Electronics, Jaipur ) but The item was not in company sealed box and seal was tampered. So I have returned the item to courier boy on the spot. Also I had given a certificate to courier boy that said about the broken seal and non-acceptance of item. Tradus.in dispatched me used item instead of new one, I ordered. i was fully unsatisfied with this used (unsealed) item delivery.

I have also called to Tradus.in at[protected] & talk with Ms Pallavi @ 15:05 hrs and lodged a complaint regarding this issue (Complaint number 243269).

If Traduis.in not accepts this item back then I am going to file a case against their fraud as it is clearly violation of Consumer Protection Act 1986 & Consumer Protection (Amendment) Act 2002..... I suggest all the reader to never buy anything from this fraud site named Tradus.in

बचाव ही उपचार हैं...... ऐसी साईट पे खरीदारी ना करे ...... जागो ग्राहक जागो !!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Subhash

Thank you for bringing this to our notice through this forum.

We hope this issue resolved with the following Email from our CS team on your Email address:[protected]@gmail.com


Hi Subhash

Thank you for choosing Tradus.in

Item: 1956413

Product: Micromax A75 Dual Sim Mobile Phone

It was pleasure talking to you over the phone# xxxxxxxxxx

As per the conversation we have informed seller to dispatch a brand new, sealed product with correct invoice to you

As soon as this is dispatched we'll share the courier details with you.

In case you have further query then please write back to us and we'll be glad to assist you

Thank you
Regards,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tradus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    376
    Pending
    0
    Resolved
    130
    Tradus India Phone
    +91 12 4677 7005
    Tradus India Address
    Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
    View all Tradus India contact information