[Resolved]  Travel Guru — BOOKINGS NOT CONFIRMED AFTER TAKING THE FULL PAYMENT IN ADVANCE

Address:Mumbai City, Maharashtra

I HAVE MADE A BOOKING FOR A HOTEL IN MAHABALESHWAR FROM TRAVELGURU.COM ( FROM 13.11.12 TO 17.11.12 ) . I HAVE RECEIVED A WRITTEN CONFIRMATION FROM THEM FOR THE BOOKINGS ON 02/11/2012 . I HAVE ALSO MADE THE FULL PAYMENTS IN ADVANCE TO THEM ON 03.11.2012 VIA GHARPAY MONEY TRANSFER SERVICES PVT LTD . NOW AS I RE-CHECKED WITH THE HOTEL FOR MY ROOM BOOKINGS I HAVE GOT TO KNOW THAT NO ROOMS HAVE BEEN BOOKED BY TRAVEL-GURU

I FEEL TRAVELGURU HAS CHEATED ME BY TAKING THE BOOKING AMOUNT AND HAVE MADE NO BOOKINGS . NOW I HAVE NOWHERE TO GO AS THIS IS DIWALI SEASON AND NO ROOMS ARE AVAILABLE ANYWHERE.

KINDLY HELP ME IN RESOLVING THE MATTER.

THANKING YOU
REGARDS

VISHAL GANDHI
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Aug 13, 2020
Complaint marked as Resolved 
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Travel Guru — TRAVEL GURU FAKE BOOKINGS

A hotel was booked on Travel Guru website www.travelguru.com After charging the money online for Rs 5701/- , on 25 July , 2011 the Hotel refused to Confirm the booking. When contacted at the customer care the representatives said they cannot confirm the booking , However the money is charged.

Travel Guru — Payment made in advance but hotel booking not done, asked for refund, they are giving false excuses and still not received the refund amount

Made advance payment to Travel Guru for booking rooms in Hotel Periyar House Thekady. Travel guru gave confirmation with their booking I D etc.But Hotel did not book the rooms ,saying that travel guru didi not paid the money and not forwarded the booking details hence not booked the rooms.
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