[Resolved]  Travelguru.com — Non-receipt of refund on cancellation of hotel booking

Address:

Mumbai Suburban, Maharashtra

I had booked hotel accomodation at Pune in March 2010 through TravelGuru.com. However, I cancelled the same within a day due to change in my plans. Though there was an email from the portal mentioning the refund amount, I am yet to get any amount credited back to my credit card (till July 2010). My mails to their customer service email id are always replied with "we will process your refund in 4-5 working days" but there is no refund of the amount till date.