[Resolved] Travelguru / Hotel Booking — Illegal Hotel voucher issued | |
I booked Hotel accommodation at Riga Residency at Coonoor through TravelGuru and got a confirmed voucher for a holiday on 28.02.10. Casually i checked at the hotel over phone about my booking and to my shock i was informed that there is No booking for me and in fact the hotel has no accommodation for 3 months due to some prior mass activity. I took up the matter with travelguru, who has not responded except a message which says they are looking into the matter and will respond within 24 Hrs/3 working days. This message is reced whenever u take up the matter with them. The booking has been made on 21.01.10 and still they do not care to respond.It is concluded that any hotel booking made through this hotel requires personal confirmation from the hotel since this company appears to be fraud.Pepole dealing with this travel company shall be careful unless they want their holidays to end in a nightmare. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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