[Resolved]  Travelguru — Refund Processing

Address:Kerala

Hi All,

I had made a booking @ Hotel Windsor Castle, SALEM through TravelGuru for 2 nights (26 - 28 Dec 2011) and cancelled that as early as 11 Dec 2011 due to personal reasons. Details of cancellation are given below. Although I received a room cancellation confirmation email from TravelGuru, they have not yet processed my REFUND. They made false excuses initially, like they needed approval from the hotel etc. But even after they said they got the approval, nothing happened and seems it will never happen.

Cancellation ID: TGU[protected]
Name of Traveller: Rommel George Mylaady
Refund Amount: INR 2352.00
Cancellation Date:Sun- Dec 11,2011

Thanks,
Rommel George Mylaady
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Aug 13, 2020
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I received the REFUND from TravelGuru in my Credit Card Account today, just one day after posting in this site. I guess I should have posted here much before! Thanks...
sir,

1) what are the first night charges including service tax + sales tax etc. .. in the event of cancellation of booking

2) If the booking was wrongly done ie.. in terms of dates -- can the amount transferred from bank will be adjusted
towards the booking of the required dates ( postponement )

with regards

I S N murthy

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