Tresmode — false promise about the quality of the product

To,
The officer,
My name is Surabhi .i live in mumbai now.and i want to lodge a complaint against a false quality product which TRESMODE sold me almost 6 months ago.
they sold me shoes telling me that the material is leather but it was not because leather does not peel and my shoes the product was peeling off.when i complained them about it they said they cant do anything about it because warehouse representative said that they are not at fault.they asked me about the receipt however i told them,had i been aware of this problem i would have kept the reciept.i also told them about complaing to Consumer however they mocked about it saying that consumer would drag the case and nothing would happen ultimately.
my request to you is kindly take the action against it because they are not just violating the rules and causing inconvineance to the customer but also disrespecting the system.
please do the needful.m sure you would help me doing justice to my money which i spent on the product.
my contact number is[protected]