[Resolved]  Tresmode — wear and tear of shoes after purchase of 1 week

Website:www.tresmode.com

I had picked up two pair of sandals from your select city store couple of months that back (In september). Both were defected with in couple of week o[censored]sage (One of them were wore just twice) and while we received return for one pair. Your other pair (Which was worn only twist) was withheld for quality check.
I have never checked your feedback before buying shoes, people had such a bad experience with brand quality and customer service, so do i.
It hurts when you are buying a show at such a high price point and show does not even last for one month.
In fact the shoe which i am using right now which i have got in exchange of one of my shoes. That also gone bad within a month.
I am so badly pissed off that where i got stuck up.
Please if you can forward my complaints to any of your seniors and of anyone can understand the pain of customer, please do revert back on
[protected]@yahoo.com, [protected]@gmail.com
[protected]
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Dec 31, 2018
Complaint marked as Resolved 
Tresmode customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
Tresmode Customer Care's response
Dear Customer,

Whether you have purchased online or in store, Tresmode offers an excellent after care service and will assist with all repairs where possible.

Request you to share the snap shots of the damage for us to assist you further.

Regards,
Tresmode Customer Care
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