[Resolved]  Tresmode — BAD quality n irresponsible customer care

Address:

Maharashtra

tresmode (footwear)

Below average quality and irresponsible customer service
Dear Sir,

This is with reference to the Footwear that I purchased from Tresmode I had visited the store on Linking road to get my pair of white footwear exchanged.
The exchange service was not provided to me stating that nothing could be done from the store and the complain has to be forwarded to the manufacturer itself.
I had worn the shoes only once for two hours, and the strap came off from several places causing inconvinience and embarrassment. When I went to Tell the same to linking road office, they simply got it repaired and did not exchange it. The repair was of such substandard category that next time when i wore it, it broke as soon as I wore it.
The store manager at linking road is so pathetic and rude that he would not not offer me any apology, would pretend as if the second repair is like a favor that the company is doing for me.

I would not be accepting this after paying a good amount.
The company has no concern towards maintaining its reputation in the market.

Since I have already paid the required amount, I need a replacement of the pair of shoes.