[Resolved] Tribhovandas Bhimji Zaveri — Defective Ring not getting replaced

[Resolved] Tribhovandas Bhimji Zaveri — Defective Ring not getting replaced

S Sandeep from Pune, Maharashtra

Hi, I bought an engagement ring(Wt: 10.25 gm @ Rs 1150 per gm) at a rate of Rs 14100 from Tribhovandas Bhimji Zaveri Jewellers, Hyderabad on 28th May 2008. Within on emonth from purchase date, the stone on the ring fell off and I gave it for repair. From then, till date, the stone fell out of the ring Three times. And now today when I went to the Jeweller, he told me that he will take the ring back at only with 9.25 gm weight at current Gold price which equals Rs 11488.5. And if I want to exchange my defective ring, he can give me a ring of 7 gms for the same price. I was shocked to hear such a thing from a renowed Jeweller in Hyderabad. This is clearly a cheating that the said Jeweller is doing with us. Please suggest me how do I take this forward with the Forum? Sandeep. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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U

unims

from Pune, Maharashtra

Jwellery that you buy is along with tax and making charges and when you want to replace them than you will get only gold price not making charges and wat. SO do not expect that you will get back in the same price

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C

Charulata Dhanewar

from Pune, Maharashtra

I have purchased gold chain from TBZ. And I have lost my original bill. And I want copy of Bill for my returns but they told me we don't have any records. Their Employees gave me misscall to talk with from their personal number. And all time they were changes their policy and process and formality

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