[Resolved]  Tribhovandas Bhimji Zaveri — cheated over a diamond ring

Address:Mumbai City, Maharashtra

i had gone to tribhovandas bhimji zaveri thane branch on 15th nov 2011 and selected a diamond ring. the ring was of the size of my ringfinger but i wanted one that fits my index finger. the price of this ring was 28500. so the salesgirl said since the index finger is thicker, more gold would be put up for remaking this required size. we being confined to the budget asked if any discount or adjustment can be made. on which she involved the manger for help. so the manager said that he will fix the price as rs.28500 same as original irrespective of howmuchever extra gold gets put up. so after paying advance of rs.25000, we were told that ring will be ready in 20 days. on 5th dec 2011 i went to pick my order and found that the weight of the gold has reduced and the thickness of the ring has obviously reduced. when i spoke to manager, he said itna toh making mein kam zyaada hota hi hai.. agar aapko ring ka thickness badhakr chahiye toh aap extra gold daalo and utna gold b pay karo.. i had no option but to pay rest of it and buy the ring since none of the order was refundable or transferable under some other jewellary.. need guidance against this cheating, please give suggestions..
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Aug 13, 2020
Complaint marked as Resolved 
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