[Resolved]  Trucul Inc / Hitachi AC — Hitachi AC Gas leak within 1 year (Installation Problem)

Address:

Gautam Buddha Nagar, Uttar Pradesh

I have bought 2 Ton and 1.5 Ton split AC from Trucul Inc Sector 10 Noida India dealer just 1 year back. As per Company rule i should get 3 free services. I have got call for first 2 service. My Last service was due on March end and i haven't got any call for service. Infact i have call dealer but no one came for service. In April again i call for service then service engineers came for service but he found that gas of both Ac are leaked. Sservice engineers denied to fill gas, because they have to take permission from manager.

Then i gone and meet the Manage of Trucul Inc Mr. Rajat Singhal (cell: [protected]) and he assured me that he will speak with company and resolve the issue. I was assued as per his word and waiting for service engineers to come and fill the gas. I keep on caling Mr. Rajat , every time he assure that he will speak with company and send service engineers to solve your case. This incident happened for 10-12 days, nothing happened.

As per my feedback Service of Hitachi is very bad. How any AC gas will leak in just 1 year. I have bought LG window AC 6 years back and still running very fine.

I beleive there some technical fault in AC or installation is not done properly. I will not recommed any one to buy Hitachi AC.