[Resolved] Ttk Healthcare Services — Extreme delay in process
Dear Sir / Madam,
I had applied for claim for my United India Insurance company health card. TPA for the same was TTK. I had submitted all the required documents, as asked, but still I am waiting for the claim, to be passed since last 2 months.
Normal process for claim is only 10 days. I did not even recieved any response for my emails. At call center they only request to call after 4-5 days.
They even register complaints and give complaint no. When we give reference of this complaint no, after few days, they reply that it was not registered then and simply handover new complaint no. This is an unprofessional working and they dont care at all for their customer.
I dont know if it is actually TTK or United India Insurance company, which is playing with me.
I am just struck, because of some unknown reason, and the most important is No proper authentic reply.
Complaint marked as Resolved Aug 14, 2020