TTK Prestige — Rough attitude/Behavior from Sales Personnel

maitras

from Kolkata, West Bengal

Oct 28, 2012

Address: North 24 Parganas, West Bengal

TTK Prestige Limited
11th Floor, Brigade Towers,
135, Brigade Road
Bangalore-560025, Karnataka India
Ph:[protected], 41117182

Dear Sir,

Sorry for intruding upon your valuable time. This is a complain against your showroom representative.

With due respect I would like to bring the following facts to your knowledge,

1. I, Shibu Charan Majhi & my friend Mr Utpal Karmakar had visited your showroom (TTK Prestige's Showroom name is M/s Raj Traders, 195, Barasat Road, Nona Chandanpukur, Kolkata-700122.) on 27.10.2012 (Cash Memo No - 685 dated 27/10/2012 & Membership card no[protected] for purchase of certain items.

2. After completion of product selection your Sales representative Mr Subhajit Roy had kept me waiting for more than 1 hour.

3. I have purchased 1 no Omega DLX-K1B & 1 no Nakshatra Pressure Coocker, & the item was ready for delivery, but due to negligence of your Sales person Mr Subhajit Roy I had to wait for more than a hour for getting signature on the warranty card & final delivery.

4. I myself have taken out the Warranty cards opening the packing & handed over to your sales person for signature.

5. Being a customer at least I can expect a moderate behavior from shopkeepers/sales person.

6. In view of the above I would like to request your kind attention & instruct Mr Subhajit Roy to maintain proper decorum which is a mandatory requirement of business development.

Also he should ask apology for his miss-behavior, I believe you will take strong action against Mr Subhajit Roy & revert.

Anticipating a positive response & a courtesy call from your end.

Regards,
Utpal Karmakar
Barrackpore
Mob-[protected]

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Comments

Satish Lucky

from Barh, Bihar

May 16, 2013

Dear Sir,

In PATNA a service center at BOARING ROAD, one Mr. Sanjeev, talked with me on phone regarding repair of my four burner glass top gas stove & I was fully satisfy with his verson, but when it became very late to repair, I again call on same no.[protected] then any new person lift the phone and they did not trasfer to Mr. Sanjeev and not tell their name. He was talking like a owner of prestige. I thought RATAN TATA, GHANSHYAM BIRLA, BOTH AMBANI'S & NO DOUBT OWNER OF PRESTIGE, never think that any customer is a BEGGER.

I AM ALSO A SMALL BUSINESS & UNDER MY HAND 500 PERSONS ARE WORKING UNDER ONE ROOF.

SO, MY HUMBLE REQUEST TO GIVE TRAINING TO YOUR PERSONS THAT HOW TO DEAL WITH CUSTOMERS.

My estemate to repair was Rs.500/- to Rs 600/- as per your person, But after 20 days it became Rs.1500/- any way it was my fault that why I purchase PRESTIGE PRODUCT with out searching your service after sale.

Thanks.
Satish Chandra, Patna.(Bihar)

Asoke sarkar

from Kolkata, West Bengal

Aug 5, 2013

we have experienced a bitter exprerience while visiting your prestige centre at chandannagore . on 04/08/2013 at around 8.00 p, m we visited the above showroom and we asked for a quotation for one prestige food processor and one gas burner in the name of Allahabad bank . But they refused to provide in a rude manner which is not at all expected .

asoke sarkar
[protected]