[Resolved]  TTK Prestige — 4 Burner Gas Oven

Address:

West Bengal

Hello;

I am a 49 years old housewife from Kolkata. I am associated with Prestige brand name since my childhood when I first located your Pressure Cooker in my mother's kitchen. In fact that was her proud possession; I believe she used it till she left for her heavenly abode in 2002. So I am also a habit of taking pride for your kitchen wares. But today I had a horrible experience with my latest possession of your Duplex Gas Oven, gifted by my son. It was purchased fro HomeTown, Rajarhat, Kolkata on 21/11/2010 (vide their bill no..T36/5042). It happened so; I lit the largest oven among the four to boil milk (one on the left of the oven in near side); boiling the milk I turned off the oven and about to leave the kitchen, To my utter surprise, I found huge flame is oozing out of the switch I just turned off! The flame was touching the chimney above; shouting for help I recollected my self and turned off the switch of gas cylinder. This saved me and my household.
What is surmising , there is no guarantee or warrante of your oven! In this late hour of evening I could not contact anyone for help so I write this.
Please take note of this and take immediate remedial action to replace the product at the earliest. This is for the sake of very reputed , trusted, age old name PRESTIGE.


Thanks;

Kamalkali Bhattacharjee
25/2/1,Bindha Basini Tala Road,
Ariadaha, Kolkata - 700057
Ph. No.[protected]
Mobili : [protected]