[Resolved]  Two Wheeler Loan — charging unnecessarily for the fault of bank

Address:Hyderabad, Andhra Pradesh

dear sir,
i was glad that HDFC had arranged me a two wheeler loan in reasonably short time but from the time the EMI turn came things have been changing for the worst. previously for some technical reasons the ECS mandate could not be processed and so i paid EMI by cash including the bouncing cheque charges which i was asked to pay without option. some how i got the ECS mandate cleared from the SBH bank and EMI was deducted from my account every month and i too was maintaining sufficient balance exclusively for the same. last month the bank people called me and told my cheque was not cleared for technical reasons on the part of SBH bank and asked me to pay in cash alongwith the bouncing cheque charges. i refused to pay the bouncing charges when i have already maintained more that 10,000/- balance as against my monthly EMI deduction of Rs 1790/-, for some days the bank people didnot call me and now they are again making me calls asking me to pay the EMI in cash alongwith bouncing cheque charges as the cheque could not be cleared by the bank for technical reasons. i do not understand what's in the mind of banking people do they think that money is grown on trees that we could spend as much as we need, this is hard earned money and we just cant afford paying for unnecessary mistakes of others.
please see that these type of things do not occur in the near future.

thanks...
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information