[Resolved]  Uninor — illegal deduction in the name o[censored]seless services

Address:

Varanasi, Uttar Pradesh

i have ported my nr [protected] from airtel to Uninar on 12 feb 2012. the uninar local office of varanasi at sigra gave me the sim but service was not started by the company till 25 feb, though he charged me Rs 150 on the name of porting and first recharge coupon. when i complain and re complain again and again, my connection started on 25 th Feb 2012. now i feel that it was my the burst decision and blunder because the Uninar is the poorest service provider as i think and ever seen in my life.
the game o[censored]ninar started from the same evening, i got a massage from my super ? service provider UNINAR that Rs 60/- has deducted from my account for the music unlimited services. after got this massage i called to 198 the customer care services o[censored]NINAR and complained it, that i m very busy in my legal profession and this service is not suited for us, above then all i m not interested in these type of services, so please remove this service from my connection and refund the deduction, i requested also that please don't subscribe any service on my connection in future also. but till today i didn't get any information and any refund in my account.
on the same day i mailed to appellate-authority.[protected]@uninor.in, on 26 th feb i got a reply mail from the authority, which is as follows
Dear Customer,



Thank you for writing to us.



This is an automated response to your e-mail. We will respond to you within 2 working days.



In the meantime, if you need any further assistance, please do call us on 121 (toll-free from your Uninor mobile phone). We will do our best to help you.





Regards,



Abhishek Miglani

UP-East





Contact numbers



Appellate Authority : +91-[protected]

Customer Care : 121 or +91-[protected] (Toll free from Uninor mobile phones within the home network)

E-mail : Appellate-authority.[protected]@uninor.in

Website : www.uninor.in



but today is 18 feb , UNINAR's 2 days didnt come, so i leave this connection and freedged it, today i again recharged it , and it is very interesting that i got the first sms that i have been deducted again Rs 60?/ for that bloody music unlimited service.
i complain it again on 198 but not any satisfactory reply and not the refunf of my ballance.




FREINDS,
I M GOING TO FILE A COMPLAIN AGAINST UNINAR IN CONSUMER FORUM FOR THIS NONSENCE AND ROUGH SERVICES . I[censored] HAVE SOME COMPLAIN , PLEASE SEND ME, I WILL FILED IT AS COLLECTIVE AND PUBLIC COMPLAIN,
BE ASSURE, U WILL HAVE NOT TO PAY ANY CAST FOR THAT,AND WE WILL TEACH THE LESSON TO UNINAR COMPANY FOR THIS NEGLIGENCE AND POOR SERVICE QUALITY AND CATOGARY.
THANX.