[Resolved] Uninor — internet connection

notes

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

i have activated interne 24 ka pack 7 day before since than i am not able to browse .
i have call daily to your customer care but i am not getting any help after being in line more than a hour.
i got call 5 day after by mr. mahendra at resolution date and after communicating one minutes call disconnect and then mr mahandra didn't call back and put the remark and close the call by own without asking the customer and his senior mr. deepak also not interested to listen the problem.

i don't understand what type of service u provide and if your technical team not capable to provide the service then why you are sending the different type of service message in day for more than 15 times.

i[censored] feel that customer should get for which they are paying then resolve the same.

Compliant number: 1-[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Uday Ghode

from Delhi, Delhi

UNINOR — Internet service

I bought uninor sim a month ago and recharge for 6gb internet pack validate for 1 month worth 100rs. I cannot use the whole 6gb continuosly, there is limitation of 200mb per day so i[censored] donot use it everyday it will be replaced by 200mb on another day no ++ only 200mb.
Now this sucks, not only that I can not even download anything from websites.
Like Once I start downloading a file and not browsing internet then the downloading stops after 5 seconds(speed 15kbps -> 10kbps ->6kbps -> 1kpbs -> finally 0kbps). Now this sucks more.
So dont buy uninor simcard or buy on your OWN RISK.
Total waste on time and money.

Ramesh awasthi

from Bengaluru, Karnataka

Dear sir

my uni nor number is [protected] i cant access internet for two days please salu my problem otherwise plz refund my amount

Thanks & Regards
Ramesh

9890921983

sir I have problem with uninor prepaid internet. They provide internet service to me. Whenever I want to open my browser they display the error msg 'connection not available'
After trying many times they will connet or may not connect. Whenever I call to coustomer care they every times says take new gprs settings. But trying these suggestions problem not solved. This problem is happen only with uninor another like airtel they work properly please solve immediately.
Sir they do not register any complaints they give me only suggesions