[Resolved]  Uninor — Sim card with MSISDN : [protected] not activated, Paid Rs 200 to Sales Team person "Anji" for uninor plan

Address:Hyderabad, Andhra Pradesh

Dear Team ,


I recently bought a new uninor prepaid Sim card with MSISDN : [protected] from Uninor Sales team
who were selling these sim cards at Spencer`s retail Outlet in Attapur area of Hyderabad.

I paid Rs 200 for the newly bought sim card and uninor plan from the person name "Anji" whose uninor cell phone number is [protected].

He told that I would be getting 500 call minutes to any cellular network on this plan.

I tried to contact the uninor sales person a number of times from my airtel number but he is not picking the call.

I have submitted my photo Id and address proof to the same person "Anji".

After buying the sim card , I called uninor at 121 and 123 , But I am hearing that my outgoing call service is not yet activated.

I also told them if there is any issue with the documents submitted , do let me know so that I can re-submit the same.
And also i told uninor to advise where i can re-submit those documents , if required.

I have requested them to look into this issue and advise the way forward via email.

Still no action has been taken by Uninor authorities on the same. Also the sales and Marketing guy named "Anji" is not picking the call.

I feel cheated by Uninor and their sales team.

I request you to take up this issue and advise the way forward.

Regards,
Tarik Makhija
[protected]
tarik_makhija @yahoo.co.in
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

My Uninor Sim was activated after 4 days after I have sent email to uninor team at their email id : [protected]@uninor.in, The reason was that the Sales person has not submitted the documents in time to the Uninor Service Provider which caused delay, Now my outgoing service has been activated by uninor Hyderabad.
Regards,
Tarik Makhija

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