[Resolved] Union Bank Of India — Unable to provide services | |
Union Bank of India failed to provide the basic services like online transaction rights to their customer. Even after submitting the request in specified form and over online submission form too, no initiative has been taken by the bank authority till now. It already past more then two/three months. However, as per the local branch it should not take more then 15 days. If a bank like UBI unable to provide such facility why they give such big promises during opening of new account. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Sir,
I am smrutimaya Mohanty, A/c o. [protected], infosys branch, Bhubaneswar, Orissa. after many mistake the branch change the executives and make branch good in service but the behavior of some employee has not change.
I am a student, i depos my surplus amount in this account . on 20.5.2009 day when i went to deposit in my account in there my deposit amount is Rs 400.the cashier was taking. i call to him and said take deposit . in there he take my money and said Rs 400, I thought some big in there some( His word is Samudra ku Sankhe). Is this right hehave towards Customer. If i would have any wrong behaviour then that word may be accept but that is not acceptable by me and also on presence.
In more distance, i had pleasure to see the change the Infosity branch, Bhubaneswar. this is a well location branch of future develop Orissa. if this type of mistake will not chake your branch will not acceptable from customer because in market your bank is not single or Monopoly branch.
Therefore, i request you give your valuable time towards my letter, here i have written this the only cause is i like Union Bank Of India and want to make prosperous it.
Thank You
Your's Faithfully
Smrutimaya Mohanty
I am smrutimaya Mohanty, A/c o. [protected], infosys branch, Bhubaneswar, Orissa. after many mistake the branch change the executives and make branch good in service but the behavior of some employee has not change.
I am a student, i depos my surplus amount in this account . on 20.5.2009 day when i went to deposit in my account in there my deposit amount is Rs 400.the cashier was taking. i call to him and said take deposit . in there he take my money and said Rs 400, I thought some big in there some( His word is Samudra ku Sankhe). Is this right hehave towards Customer. If i would have any wrong behaviour then that word may be accept but that is not acceptable by me and also on presence.
In more distance, i had pleasure to see the change the Infosity branch, Bhubaneswar. this is a well location branch of future develop Orissa. if this type of mistake will not chake your branch will not acceptable from customer because in market your bank is not single or Monopoly branch.
Therefore, i request you give your valuable time towards my letter, here i have written this the only cause is i like Union Bank Of India and want to make prosperous it.
Thank You
Your's Faithfully
Smrutimaya Mohanty
Sir,
I am a pensioner drawing pension from DPDO through Union Bank of India Kalady Br. My pension is stopped for the second time. The first time I have submitted the Life Certificate well in time. One fine morning I received a letter from DPDO stating that my pension is stopped for want of identification. I rushed to the DPDO and identified myself. On enquiry they told that no “L C” is received from the bank. I reported this matter to the bank and the bank said they have not got any information regarding the matter. The next day bank got the letter and the same day they refunded the whole amount in my account to DPDO with out any enquiry or verification. The very next day bank got my pension to my account and in a weeks time the refunded amount also to my account. Having this nightmare, this year I went several times to bank and, as the staff was not sure about sending my “L C”, I have submitted it THREE times. Finally my pension was stopped. When I asked the dealing hand he said it is not in his purview to ensure the reception of the “L C” at DPDO. The manager advised me that “I HAVE VISITED THE BANK SEVERAL TIMES IT WAS EASIER FOR ME TO VISIT THE DPDO OFFICE ONE TIME”. Indeed what a management. I expect a respectable intervention in this mater to relive off the sufferings of, defense pensioners drawing pension through the esteemed bank.
Thanking you, yours sincerely,
Rajan Xavier (A/C No.10698, UBI Kalady)
Attupuram House
East Cheranalloor,
Koovappady P.O.
I am a pensioner drawing pension from DPDO through Union Bank of India Kalady Br. My pension is stopped for the second time. The first time I have submitted the Life Certificate well in time. One fine morning I received a letter from DPDO stating that my pension is stopped for want of identification. I rushed to the DPDO and identified myself. On enquiry they told that no “L C” is received from the bank. I reported this matter to the bank and the bank said they have not got any information regarding the matter. The next day bank got the letter and the same day they refunded the whole amount in my account to DPDO with out any enquiry or verification. The very next day bank got my pension to my account and in a weeks time the refunded amount also to my account. Having this nightmare, this year I went several times to bank and, as the staff was not sure about sending my “L C”, I have submitted it THREE times. Finally my pension was stopped. When I asked the dealing hand he said it is not in his purview to ensure the reception of the “L C” at DPDO. The manager advised me that “I HAVE VISITED THE BANK SEVERAL TIMES IT WAS EASIER FOR ME TO VISIT THE DPDO OFFICE ONE TIME”. Indeed what a management. I expect a respectable intervention in this mater to relive off the sufferings of, defense pensioners drawing pension through the esteemed bank.
Thanking you, yours sincerely,
Rajan Xavier (A/C No.10698, UBI Kalady)
Attupuram House
East Cheranalloor,
Koovappady P.O.
Sir/Madam,
I am Shashi Bhushan Kumar. I am retired from army on 30 Sept, 2008. I had given my account of your bank (My account no. - [protected], Union bank of India, Ramgaon, Tarapur, Munger, Bihar.), but still my complete pension is not received.
Sir/Madam, I have already complained ot PCDA and visited the same. They had told that all the documents are sent to your concerned bank ( Union bank of India, Ramgaon, Tarapur, Munger, Bihar). They have show me the copy of same. The same documents are received by my branch and I had comform that.
But, still some documentation is pending form bank side to get the complete amount of my pension.
Details are as below',
1) Service Graturuity
2) Service Commutation
3) Aslo my penosion should start from October 2008, but I am getting it form May 2009.
I have not receive any pension form October 2008 to April 2009.
Sir/Madam, Please do the needful action as soon as possible.
I am waiting for your favorable response.
Yours Faithfully
Shashi Bhushan Kumar
I am Shashi Bhushan Kumar. I am retired from army on 30 Sept, 2008. I had given my account of your bank (My account no. - [protected], Union bank of India, Ramgaon, Tarapur, Munger, Bihar.), but still my complete pension is not received.
Sir/Madam, I have already complained ot PCDA and visited the same. They had told that all the documents are sent to your concerned bank ( Union bank of India, Ramgaon, Tarapur, Munger, Bihar). They have show me the copy of same. The same documents are received by my branch and I had comform that.
But, still some documentation is pending form bank side to get the complete amount of my pension.
Details are as below',
1) Service Graturuity
2) Service Commutation
3) Aslo my penosion should start from October 2008, but I am getting it form May 2009.
I have not receive any pension form October 2008 to April 2009.
Sir/Madam, Please do the needful action as soon as possible.
I am waiting for your favorable response.
Yours Faithfully
Shashi Bhushan Kumar
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
3521
Pending
0
Resolved
408
+91 22 2575 1500 [Call Centre]
+91 80 2530 0175 [Call Centre]
+91 22 2289 2000 [Board]
Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
I has been requesting them since whole a year...
Now ready to move some other bank, , , ,
No Response...
No Service...
After all it is UNION BANK OF INDIA