United Colors Of Benetton — benetton female tshirts

i bought a yellow benetton tshirt with a ribbed border on the neck 2 weeks ago and after just 2 washings, the neck has become all loose and crumply.Another previous purchase of mine with a similiar neckline underwent the same fate.
What do I do about the same.The website offers no place for customer complaints, a shame for the size of the brand benetton is!
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Please go to the store and unke mooh pe maar ke aao, say that these are defective, they have to take them back beleive me, and if they don't mail me to know the furthur procedure, as they have a very strict policy of taking the goods back with defects provided you are not at any fault, you having the bill or tag dosen't matter, just go leave the pcs to them, don't forget to take phone number of the store
I am facing the same problem with one of the jeans i purchased from UCB. Its almost gone and i have thrown that jeans over the face of shopkeeper where i purchased that jeans from. Please let me know where can i put my complaints on?



Regards
Anubhav

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