Uv Water Purifier Of Eureka Forbes — unbelievable delay in installation | |
i have purchased a water purifier of eureka forbes from big bazar on 16 september,and big bazar promised to install within 2 days. till now no response neither from big bazar nor from eureka forbes.i have called both many times but i got only next promise nothing else. it is really very frustrating. and i am also planning for complaint in consumer forum very soon. Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Eureka Forbes — WATER PURIFIER -DELAYS IN INSTALLATION
FURTHER TO MY COMPLAINT YESTERDAY THE RESPONSE FROM EUREKA CUSTOMER COMPLAINTS MANAGER WAS INSULTING NOT TO SAY THE LEAST.PLEASE SEE THE MAIL BELOW SENT TO EUREKA FORBES:
From: Bhupalam,Ajit
Sent: Monday, December 12, 2011 7:38 PM
To: [protected]@eurekaforbes.com
Subject: FW: WATER PURIFIER NOT INSTALLED
Importance: High
Hello,
Does Eureka think it is too great to not even respond to a customer complaint satisfactorily?
You do not even have the courtesy to reply to my mail / complaint.
What kind of a company do you run?
Do you run a business or a roadside second hand shop. You should be ashamed of yourself!
Some great Manager in your Customer Service / complaints department in your T.Nagar branch called up today to say that he will send someone after 1600hrs today evening( i.e. 12th Dec 2011)
It is now 1930hrs and I am yet to see a service chap!!
Of course as usual your inept department does not seem to be having the details of my purchase and they insult the customer by asking ‘stupid’ questions.
What a company you have and you claim to provide great products and great service! What a rip-off!!
Best Regards,
Bhupalam Ajit
Please do not buy products from this company.