[Resolved]  Vasan Eye Care — Cataract operation gone wrong

Address:Tamil Nadu

My mother is 75 years old and had developed cataract in both her eyes. She visited the Vasan Eye care where she was told that she needed to undergo cataract operation on her right eye asap. She underwent the laser cataract removal procedure and the very same day she had severe vomitting and her eyes became swollen. The doctor asked her to come the next day and checked her and changed the medicines with which her vomitting stopped but her eyes continued to be swollen and red. After one week the doctor said that she needed to go for another laser treatment in the same eye because of some displacement or some reason. She underwent the surgery the second time for the same eye. Since then, she had blurred vision and severe headache. Now the doctor wanted her to go for surgery in the second eye too.. e told her to go to another doctor just for chk up and second opinion. The second doctor from another leading eye hospital told her that a wrong lens was put in the first eye due to which she is having blurred vision and headache. And since her nerves are already very weak due to the operations done twice, nothing can be done. Now my mom is suffering constant headache, blurred vision and irritation in one eye. Is there any legal action that can be taken ?
Was this information helpful?
No (0)
Yes (3)
Aug 13, 2020
Complaint marked as Resolved 
Vasan Eye Care Hospital customer support has been notified about the posted complaint.
Complaint comments 

Comments

I visited your Chrompet center today and had a very bad experience with your staff, thought of keeping you informed .
They behaved very rudely, the staff name is Bhoominathan but the other fellow joined with him was talking very rudely, I do not know other persons name though. The language was threating and my mother was very scared with all these development.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vasan Eye Care Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    125
    Pending
    0
    Resolved
    23
    Vasan Eye Care Hospital Phone
    +91 43 1408 9000
    Vasan Eye Care Hospital Address
    No. 15A, Thillainagar Main Road., Trichy, India - 620018
    View all Vasan Eye Care Hospital contact information