[Resolved]  Veena Gas Service/ioc Lpg Booking — NON DELIVERY OF LPG & CANCELLATION OF IOC LPG SUBSCRIPTION

I was directed to make a LPG Refill Booking against Consumer No.26928 on 5 September 2008, and the representaive of Veena Gas Agency Sarai Julena Near Okhla, New Delhi assured that the refilled LPG cylinder would be delivered on 7 September 2008. Inspite of repeated telephonic response, no result was forthcoming & when today on 19 September, 2008 at 09:45 hours I personally visited their outlet, I was in for a rude shock as the owner Mr. Manish & his staff were virtually offensive in their behaviour & they had the audacity to inform me that as i had not utilised their services for a long duration, hence, my LPG service had been terminated. It took a lot of persuasion on my behalf to convince them, that my subscription had been transferred to their outlet only in mid August 2008, and that I had availed of their services. Yet again inspite of my personally visiting their outlet at 1530 hours today they have failed to deliver the LPG Cylinder.

Please someone reading this grievance must help me