[Resolved]  Videocon - (21" Flat TV) — Videocon TV tube not working 1 month after purchase & no response from service

Dear Sir/Madam,

We have purchased a Videocon (21" Flat TV) from "Mukesh Watch & Radio" shoppe in Pune, Near Shrimant. Dagadu Sheth Halwai Temple. This T.V worked fine for 1 month. But that T.V. become dead. We contacted to Shoppe, Videocon Customer Care, Videocon Pune Service Center (Contact person, Smart Service, Pune, contact number - [protected], contact person - Vijay shinde- his contact number - [protected]). Then after 6 days one service person came to our room.He found that T.V. tube was dead. As the T.V is under warranty period, He promised us that he will replace the dead T.V. tube with a new working T.V tube. After that day every day we contacted that person bu he comes up with new reason. 10 Days gone we are still waiting for that new T.V tube to be fit.

Videocon Complaint Number - PUN[protected]

Thanks & Regards,
Vinay Kulkarni