[Resolved]  Videocon 29' TV — TV- Picture Tube Sparking

Address:

East Delhi, Delhi

TV- Picture Tube Sparking
We bought a 29' Bazoomba 7642G TV on 2006 Diwali ( Almost 4 years back) from Garg Electronics (P) Ltd., Laxmi Nagar, Vikas Marg, Delhi for Rs. 17,000/- . At that time I was told because of diwali co. is providing 5 yrs. warranty. After few months, TV was giving trouble. I have made several complaints but the same was not attended. After some times an engineer came and taken the motherboard, picture tubes etc. by saying that it is defective and will be replaced within two days, but the same was simply repaired and not replaced. Again, I have made several complaints but no response received by us. Last year also a have made complaint several times and ultimately an engineer came to our residence and told that he has to replace FBT, Vertical IC, for which he has charges Rs.1000/- + Rs.250/- Service Charges on 28/07/2009. Now TV picture tube is again sparking and TV is not starting. I have made several complaints but no engineer comes/ called me to my place in Mayur Vihar Phase 3, Delhi. I am fed up from Videocon.