[Resolved] Videocon A / C (. 5 Ton) — No Service for the customer in spite of chasing the customer service manager | |
We have purchased a videocon .5 ton Ac 2 months ago, and from the same time we have been chasing the dealer from we have purchased and also the customer service manager north from Videocon (Mr Rajesh Saini at +91 [protected]) for the remote of the Ac but till date the issue has not yet been resolved as per dealer this is the issue with videocon but after contacting videocon no one is reverting on the same. Now the customer service manager is also disconnecting the call...so please can anybody advice as to what can a consumer go for Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
I HAVE PURCHASED A VIDEOCON 32 INCH INTEGRA LCD TV, now i regret having purchased nay product of videocon atleast till the time iam in cochin, since videocon has no direct service cntre in kochi, the attitude of the service centre, Ms Hometech is absolutely dismal. hte tv had recurrent problems of similar nature and every time it took 1 month to repair the tv. this time the tv stopped working on the 24 th july 2011, since then i have registered 3 complaints and still the tv isnt working, 3 days ago i landed the set at the service centre and still it hasnt been repaired. whats more irritating is that the service centre people dont even bother to pic up the call or call back, so iam totally lost and clue less as to what to do, can some one h me, concerend authorities please
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
4625
Pending
0
Resolved
2094
+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105