[Resolved]  Videocon Air Conditioners — Complaint for 3 Nos Videocon Air Conditioners

This is for your kind attention that we made regular complains against videocon Air Conditioners for our 3 Nos videocon Air Conditioners no action has been taken against videocon Air Conditioners, even we had a talk with customer care executive Mr. Amit and his senior Ms. Renuka, on dated 28/08/2009, the complain no is Del-[protected]/1016/1017 but they didn't feel to respond back

Kindly revert back to us as soon as possible


We are using many Videocon Air Conditioners and out of which 2 are not working properly. the 1st of them is Compressor problem and 2nd is water leakage in this regard we made 1st complain to videocom costumer care unit on dated 14/07/2009 in the name of Wahid having address Hammurabi & Solomon, A-220, Defence Colony, New Delhi-110024 Mob No # [protected] the complain no is DEL [protected] the engineer came on dated 15/07/2008 and he changed the capacitor. The charge for capacitor was Rs.600 and 344 for water leakage with service charges but the water leakage problem is still same the 2nd problem is compressor problem. The engineer told us about 2nd problem that compressor need to be Change. So we have paid him Rs. 2500/ on dated 11/08/2009 to the authorised dealer which having Name & address is Ruchika Services, 101 A, Hari Nagar Ashram, New Delhi-110014, Phone No#[protected]/97, Mob No: [protected], [protected], Bill No: 023, Dated -11/08/2009. After that we call to costumer care & Ruchika services number allot but they never shurout the problem yet. We are fed up of Videocon service centre responsiveness so we need to write here for do the need full as early as possible.