Videocon Cellular — Outgoing Service Stopped

Address:

Bilaspur, Chhattisgarh

From yesterday evening my cell no [protected], outgoing service has been stopped. A day before I received a message that "The service of your videocon number will be discontinued due to negative verification.please call 163 to avoid barring & to enjoy continued service." So i called 163 to know the issue, the customer care executive told me that is there any call came from us, I told no because I didn't got any call from them so they told me that THE SERVICE to your number will not be affected, don't worry, Then why my outgoing service is been stopped please start it immediately.