[Resolved]  Videocon / CTV8600qs — complaint against service center

Address:

Dharwad, Karnataka

I had purchased 34inch CTV8600QS from yatindra electronics hubli in oct 2008. In May 2011 it developed a problem showing distorted picture . when service center was contacted one mr. Mahantesh from M/s Balaji associates , Hubli([protected]) attended to it and charged us a fees of Rs.950 for parts and Rs.350 for service. It seemed to working all right for just a month. But since nearly 20days it has developed the same problems. I have been contacting videocon service center and this Balaji associates for the last 15 days repeatedly .Nobody seems to be interested in repairing this set.
Is the Videocon company really interested in servicing its products?
I was proud to have all videocon products in my house like washing machine , a fridge , a cd player , and 3 TVs so far. It is sad this Balaji associates do not attend to videocon customers.
Is there no guarantee for the repair service or the parts that have been replaced about a month back?